Banking & Identity · community shared

ACH Authorization Form — shared by the community

Clara D. shared this 20-question build with 4 conditional rules already wired up. Test it below, then take a copy.

A ready-to-use banking & identity form for small teams who need a reliable intake process: 20 questions, 4 pages, 4 conditional rules.

Shared by
Clara D. · Non-profit programme lead
Questions
20
Replies
18
Copies taken
51
See the library version

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Live preview and test console

This is the real form. Answer it to test the 2 conditional rules — nothing is sent or stored.

Page 1 of 4Account holder

ACH debit authorization

Include your country code.

Every question on this page is currently visible.

Works for you? Take Clara D.'s copy into your own workspace — questions, rules and settings included.

Who this template is for

ACH Authorization Form is built for small teams who need a reliable intake process who need to collect the same complete information from everyone.

  • Small teams who need a reliable intake process working in banking & identity.
  • Teams who need to collect the same complete information from everyone without writing code or paying for a custom build.
  • Anyone replacing chasing missing details over email with one structured record per enquiry.
  • Respondents are the people you send it to — the form asks them 20 questions across 4 screens.
  • Mobile-heavy audiences, thanks to the one-question-per-screen card layout.

Why this form is useful

It removes the cost of chasing missing details over email and turns each submission into a record your team can act on immediately.

  • 11 questions are required, so submissions arrive complete instead of needing a follow-up email.
  • It collects a verified email address so replies and confirmations land.
  • It captures a phone number for urgent follow-up.
  • It accepts a document or photo upload as evidence.
  • It records a signature you can keep as proof of agreement.
  • It pins the request to a specific date.
  • It captures a full postal address.
  • It captures a numeric value you can filter and sort on.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

  1. 1Press “Use this template” — a fresh copy of ACH Authorization Form lands in your workspace, ready to edit.
  2. 2Rename or delete any question, and change what is required. Nothing here is fixed.
  3. 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
  4. 4Check the upload limits on the file question so respondents can attach what you actually need.
  5. 5Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
  6. 6Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 4 conditional rules ship with it.

  • Features advanced show logic: if “Is this a one-off or recurring debit?” is Recurring, the form dynamically exposes “Debit frequency”. Otherwise that question never appears.
  • Features conditional validation: if “Is this a one-off or recurring debit?” is Recurring, “First debit date” becomes mandatory before the form can be sent.
  • Features advanced show logic: if “Is this a one-off or recurring debit?” is Recurring, the form dynamically exposes “Number of payments or end date”. Otherwise that question never appears.
  • Features conditional validation: if “Account type” is Business checking, “Registered business name” becomes mandatory before the form can be sent.
  • All 4 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.

What this form asks

Page 1 — Account holder

  • Account holder name as held by the bankrequired
  • Email addressrequired
  • Phone number
  • Billing address
  • Customer or account reference

Page 2 — Bank details

  • Account typerequired
  • Registered business name
  • Bank namerequired
  • Routing number (9 digits)required
  • Account numberrequired
  • Voided check or bank letter

Page 3 — Debit schedule

  • Is this a one-off or recurring debit?required
  • Debit amountrequired
  • Debit frequency
  • First debit date
  • Number of payments or end date
  • What is being paid for?

Page 4 — Authorization

  • ACH authorizationrequired
  • Account holder signaturerequired
  • Date signedrequired

Conditional logic in this build

  • WhenIs this a one-off or recurring debit?is Recurring, showDebit frequency”.
  • WhenIs this a one-off or recurring debit?is Recurring, requireFirst debit date”.
  • WhenIs this a one-off or recurring debit?is Recurring, showNumber of payments or end date”.
  • WhenAccount typeis Business checking, requireRegistered business name”.

Questions about this shared form

How long must I keep an ACH authorization?

Rules commonly require two years after the final debit, and longer under some contracts. Keep the signed submission archived rather than deleting it with the customer record.

Can a customer cancel by phone?

The wording here requires written revocation. Point customers at a short cancellation form so you have the same standard of evidence for stopping as for starting.

Is this the same as a direct debit mandate?

It plays the same role. ACH terminology is US-specific; outside the US rename the fields to your local scheme and keep the branch or sort code equivalent.

Why ask for a voided check?

Because mistyped routing and account numbers cause most failed first debits. The attachment lets you check the digits before you originate anything.

Is the ACH Authorization Form template free to use?

Yes. You can preview and test ACH Authorization Form on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.

What does the ACH Authorization Form template ask for?

It asks 20 questions across 4 pages, 11 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.

Can I edit the ACH Authorization Form form after copying it?

Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the classic and card layouts, restyle it to match your brand, and set who gets notified on each submission.

How does the conditional logic in this banking & identity form work?

4 conditional rules ship with the template: Features advanced show logic: if “Is this a one-off or recurring debit?” is Recurring, the form dynamically exposes “Debit frequency”. Otherwise that question never appears. Features conditional validation: if “Is this a one-off or recurring debit?” is Recurring, “First debit date” becomes mandatory before the form can be sent. Features advanced show logic: if “Is this a one-off or recurring debit?” is Recurring, the form dynamically exposes “Number of payments or end date”. Otherwise that question never appears. All rules are editable in the Logic tab.

Where do responses to the ACH Authorization Form form go?

Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.

Can I embed the ACH Authorization Form form on my own website?

Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.

Can respondents upload files?

Yes. This template includes a file upload question, so respondents can attach documents or photos with their answers. You can adjust the accepted file types and size limits on that question.

Is the signature on this form legally usable?

The template captures a drawn signature and stores it with the submission, along with the timestamp, so you keep evidence of who agreed and when. Whether that is sufficient depends on your jurisdiction and the agreement itself.