Legal Client Intake Form
Law firm new-matter intake covering practice area, urgency and basic conflict-check details.
A ready-to-use legal & professional services form for law firms and in-house legal teams: 20 questions, 4 pages, 9 conditional rules.
- Questions
- 20
- Pages
- 4
- Layouts
- classic · card
- Conditional rules
- 9
- Typical time
- 8 min
Searches this template answers
- legal client intake form
- law firm intake form
- new client intake form for attorneys
- legal matter intake questionnaire
- conflict check intake form
- attorney client intake template
Also filed under
Live preview and test console
This is the real form. Answer it to test the 8 conditional rules — nothing is sent or stored.
Page 1 of 4 — Contact details
Every question on this page is currently visible.
What happens after submit: nothing is stored in this preview. On your own copy, every response triggers an instant email notification and lands in your response dashboard, ready to export or forward.
Happy with it? Take a copy into your workspace — every question, rule and setting comes with it.
Who this template is for
Legal Client Intake Form is built for law firms and in-house legal teams who need to intake a matter with the facts, parties and consent recorded.
- Law firms and in-house legal teams working in legal & professional services.
- Teams who need to intake a matter with the facts, parties and consent recorded without writing code or paying for a custom build.
- Anyone replacing conflict checks delayed by missing intake detail with one structured record per enquiry.
- Respondents are clients and claimants — the form asks them 20 questions across 4 screens.
- Mobile-heavy audiences, thanks to the one-question-per-screen card layout.
Why this form is useful
It removes the cost of conflict checks delayed by missing intake detail and turns each submission into a record your team can act on immediately.
- 7 questions are required, so submissions arrive complete instead of needing a follow-up email.
- It collects a verified email address so replies and confirmations land.
- It captures a phone number for urgent follow-up.
- It accepts a document or photo upload as evidence.
- It pins the request to a specific date.
- It captures a full postal address.
- Conditional logic hides 9 questions until they are relevant — shorter forms convert better than long ones.
- Splitting the form across 4 pages keeps each screen short and shows respondents how much is left.
How to use this template
From copy to live form is a few minutes of work, and every step is reversible.
- 1Press “Use this template” — a fresh copy of Legal Client Intake Form lands in your workspace, ready to edit.
- 2Rename or delete any question, and change what is required. Nothing here is fixed.
- 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
- 4Check the upload limits on the file question so respondents can attach what you actually need.
- 5Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
- 6Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.
Logic and conditions blueprint
Exactly how this form behaves as it is answered — 9 conditional rules ship with it.
- Features advanced show logic: if “What type of legal matter is this?” is Family law, the form dynamically exposes “Is the other party represented by counsel?”. Otherwise that question never appears.
- Features advanced show logic: if “What type of legal matter is this?” is Family law, the form dynamically exposes “Are children involved?”. Otherwise that question never appears.
- Features advanced show logic: if “What type of legal matter is this?” is Personal injury, the form dynamically exposes “Date of incident”. Otherwise that question never appears.
- Features advanced show logic: if “What type of legal matter is this?” is Business/commercial, the form dynamically exposes “Business entity type”. Otherwise that question never appears.
- Features advanced show logic: if “What type of legal matter is this?” is Real estate/property, the form dynamically exposes “Property address”. Otherwise that question never appears.
- Features advanced show logic: if “How urgent is this matter?” is Urgent — there's a deadline, the form dynamically exposes “What is the deadline date?”. Otherwise that question never appears.
- Features conditional validation: if “How urgent is this matter?” is Urgent — there's a deadline, “What is the deadline date?” becomes mandatory before the form can be sent.
- Features advanced show logic: if “Is there an opposing party or counterparty?” is Yes, the form dynamically exposes “Opposing party name”. Otherwise that question never appears.
- Features advanced show logic: if “Is there an opposing party or counterparty?” is Yes, the form dynamically exposes “Opposing party's attorney (if known)”. Otherwise that question never appears.
- All 9 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.
About this template
New-matter intake sets the tone for the whole client relationship, and this form is built around the two things a firm needs before a consultation is even booked: what kind of matter it is, and whether taking it creates a conflict. After basic contact details, a practice-area question routes to a different set of follow-up fields — family matters ask about the other party and whether children are involved, personal injury asks about the date and nature of the incident, business matters ask about entity type and the dispute or transaction at hand, and property matters ask for the property address and current stage of the transaction. An urgency question sits early on its own page because a matter with a filing deadline in days needs to jump the intake queue, and answering 'urgent' reveals a field asking for the specific deadline date so staff can see it without opening the full record. Because most conflict checks start with knowing who else is involved, the form asks whether there is an opposing party or counterparty, and only shows the name and, where known, their attorney's name when that's answered yes — keeping the form short for matters that genuinely don't have one, like a simple will. It closes with how the person heard about the firm and their preferred consultation format, which speeds up scheduling once conflicts clear.
What this form asks
Every question is editable — rename it, make it optional, or delete it entirely.
Page 1 — Contact details
- Full namerequired
- Email addressrequired
- Phone number
- Address
- How did you hear about us?
Page 2 — About your matter
- What type of legal matter is this?required
- Briefly describe your legal matterrequired
- How urgent is this matter?required
- What is the deadline date?
Page 3 — Matter-specific details
- Is the other party represented by counsel?
- Are children involved?
- Date of incident
- Briefly describe what happened
- Business entity type
- Property address
Page 4 — Conflict check
- Is there an opposing party or counterparty?required
- Opposing party name
- Opposing party's attorney (if known)
- Preferred consultation formatrequired
- Upload any relevant documents
20 questions in total.
How the form changes as it's filled in
This template ships with 9 conditional rules, grouped into 7 behaviours driven by 3 questions. Everything below is already set up — edit or delete any rule once the template is in your workspace.
Driven by “What type of legal matter is this?”
- Reveals questions
If “What type of legal matter is this?” is Family law, the form reveals “Is the other party represented by counsel?” and “Are children involved?”.
- Reveals questions
If “What type of legal matter is this?” is Personal injury, the form reveals “Date of incident”.
- Reveals questions
If “What type of legal matter is this?” is Business/commercial, the form reveals “Business entity type”.
- Reveals questions
If “What type of legal matter is this?” is Real estate/property, the form reveals “Property address”.
Driven by “How urgent is this matter?”
- Reveals questions
If “How urgent is this matter?” is Urgent — there's a deadline, the form reveals “What is the deadline date?”.
- Makes answers required
If “How urgent is this matter?” is Urgent — there's a deadline, “What is the deadline date?” becomes required before the form can be submitted.
Driven by “Is there an opposing party or counterparty?”
- Reveals questions
If “Is there an opposing party or counterparty?” is Yes, the form reveals “Opposing party name” and “Opposing party's attorney (if known)”.
Set it up step by step
- 1
Run the conflict check before scheduling
Screen the opposing party name against existing and former clients before confirming a consultation date.
- 2
Queue urgent matters separately
Route anything marked urgent with a deadline date straight to a partner or senior associate for same-day review.
- 3
Use the practice-area fields to prep, not re-ask
Have the specific fields already answered on hand at the consultation so the client isn't repeating themselves.
- 4
Store documents against the matter, not the inbox
File anything uploaded here directly into the client's matter folder as soon as intake is confirmed conflict-free.
Mistakes to avoid
- Booking a consultation before the conflict check clears, which can force an awkward cancellation later.
- Treating every submission at the same priority regardless of the stated deadline.
- Asking every prospective client the full set of matter-specific questions instead of routing by practice area.
What it pairs with
Most teams don't run this form on its own. These are the forms and systems it sits next to.
What to do with the responses
Run the conflict check first, prioritise anything marked urgent, and confirm a consultation slot in the requested format once the matter is cleared to proceed.
Works in both layouts
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Privacy & compliance
This form collects identity or financial details. Enable encrypted answers on the sensitive fields, avoid emailing full values in notifications, and delete responses once the check is complete.
Frequently asked questions
Does submitting this form create an attorney-client relationship?
No — intake forms are for gathering information only. The relationship begins once the firm confirms engagement in writing.
Why ask about the opposing party before the consultation?
It lets the firm run a conflict check early, before any confidential details are discussed, protecting both the firm and the prospective client.
Can I add more practice areas?
Yes — add the option to the practice-area question and a matching show/hide rule for its specific follow-up fields.
Should the deadline field be required for every matter?
No, only when urgency is marked as urgent — most matters genuinely don't have a hard filing deadline.
Is the Legal Client Intake Form template free to use?
Yes. You can preview and test Legal Client Intake Form on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.
What does the Legal Client Intake Form template ask for?
It asks 20 questions across 4 pages, 7 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.
Can I edit the Legal Client Intake Form form after copying it?
Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the classic and card layouts, restyle it to match your brand, and set who gets notified on each submission.
How does the conditional logic in this legal & professional services form work?
9 conditional rules ship with the template: Features advanced show logic: if “What type of legal matter is this?” is Family law, the form dynamically exposes “Is the other party represented by counsel?”. Otherwise that question never appears. Features advanced show logic: if “What type of legal matter is this?” is Family law, the form dynamically exposes “Are children involved?”. Otherwise that question never appears. Features advanced show logic: if “What type of legal matter is this?” is Personal injury, the form dynamically exposes “Date of incident”. Otherwise that question never appears. All rules are editable in the Logic tab.
Where do responses to the Legal Client Intake Form form go?
Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.
Can I embed the Legal Client Intake Form form on my own website?
Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.
Can respondents upload files?
Yes. This template includes a file upload question, so respondents can attach documents or photos with their answers. You can adjust the accepted file types and size limits on that question.
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