Concierge & Special Requests — shared by the community

Who this template is for

Concierge & Special Requests is built for restaurants, hotels and venues who need to take bookings with party size, timing and special requests.

• Restaurants, hotels and venues working in restaurants & hospitality.
• Teams who need to take bookings with party size, timing and special requests without writing code or paying for a custom build.
• Anyone replacing handwritten booking notes and lost dietary requirements with one structured record per enquiry.
• Respondents are guests and diners — the form asks them 10 questions across 1 screen.
• Mobile-heavy audiences, thanks to the one-question-per-screen card layout.

Why this form is useful

It removes the cost of handwritten booking notes and lost dietary requirements and turns each submission into a record your team can act on immediately.

• 4 questions are required, so submissions arrive complete instead of needing a follow-up email.
• It pins the request to a specific date.
• It captures a numeric value you can filter and sort on.
• Conditional logic hides 3 questions until they are relevant — shorter forms convert better than long ones.
• Every response is stored, searchable and exportable, so nothing depends on one person's inbox.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

1. 1Press “Use this template” — a fresh copy of Concierge & Special Requests lands in your workspace, ready to edit.
2. 2Rename or delete any question, and change what is required. Nothing here is fixed.
3. 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
4. 4Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
5. 5Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 3 conditional rules ship with it.

• Features advanced show logic: if “Request type” is Celebration, the form dynamically exposes “Occasion and should it be a surprise?”. Otherwise that question never appears.
• Features advanced show logic: if “Request type” is Transport, the form dynamically exposes “Pickup location”. Otherwise that question never appears.
• Features conditional validation: if “Request type” is Transport, “Pickup location” becomes mandatory before the form can be sent.
• All 3 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.