Facility Maintenance Request Form — shared by the community
Yusuf E. shared this 20-question build with 3 conditional rules already wired up. Test it below, then take a copy.
A ready-to-use cleaning & facilities form for small teams who need a reliable intake process: 20 questions, 4 pages, 3 conditional rules.
- Shared by
- Yusuf E. · Recruitment partner
- Questions
- 20
- Replies
- 9
- Copies taken
- 226
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Live preview and test console
This is the real form. Answer it to test the 1 conditional rule — nothing is sent or stored.
Page 1 of 4 — Requester
Every question on this page is currently visible.
Works for you? Take Yusuf E.'s copy into your own workspace — questions, rules and settings included.
Who this template is for
Facility Maintenance Request Form is built for small teams who need a reliable intake process who need to collect the same complete information from everyone.
- Small teams who need a reliable intake process working in cleaning & facilities.
- Teams who need to collect the same complete information from everyone without writing code or paying for a custom build.
- Anyone replacing chasing missing details over email with one structured record per enquiry.
- Respondents are the people you send it to — the form asks them 20 questions across 4 screens.
Why this form is useful
It removes the cost of chasing missing details over email and turns each submission into a record your team can act on immediately.
- 11 questions are required, so submissions arrive complete instead of needing a follow-up email.
- It collects a verified email address so replies and confirmations land.
- It captures a phone number for urgent follow-up.
- It accepts a document or photo upload as evidence.
- It pins the request to a specific date.
- Conditional logic hides 3 questions until they are relevant — shorter forms convert better than long ones.
- Splitting the form across 4 pages keeps each screen short and shows respondents how much is left.
- Every response is stored, searchable and exportable, so nothing depends on one person's inbox.
How to use this template
From copy to live form is a few minutes of work, and every step is reversible.
- 1Press “Use this template” — a fresh copy of Facility Maintenance Request Form lands in your workspace, ready to edit.
- 2Rename or delete any question, and change what is required. Nothing here is fixed.
- 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
- 4Check the upload limits on the file question so respondents can attach what you actually need.
- 5Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
- 6Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.
Logic and conditions blueprint
Exactly how this form behaves as it is answered — 3 conditional rules ship with it.
- Features conditional validation: if “Priority” is Safety risk, “Describe the immediate risk” becomes mandatory before the form can be sent.
- Features advanced show logic: if “Category” is Electrical, the form dynamically exposes “Asset tag or equipment number”. Otherwise that question never appears.
- Features conditional validation: if “Are there access restrictions?” is Yes, “When can we access the area?” becomes mandatory before the form can be sent.
- All 3 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.
What this form asks
Page 1 — Requester
- Your namerequired
- Department or teamrequired
- Email addressrequired
- Extension or mobile
Page 2 — Location
- Buildingrequired
- Floorrequired
- Room or arearequired
- Are there access restrictions?required
- When can we access the area?
Page 3 — The problem
- Categoryrequired
- Describe the problemrequired
- Priorityrequired
- Describe the immediate risk
- Date first noticed
- Asset tag or equipment number
- Make and model
- Photographs
Page 4 — Approval
- Budget code (if known)
- Approver name
- Agreementrequired
Conditional logic in this build
- When “Priority” is Safety risk, require “Describe the immediate risk”.
- When “Category” is Electrical, show “Asset tag or equipment number”.
- When “Are there access restrictions?” is Yes, require “When can we access the area?”.
Questions about this shared form
How do urgent jobs get escalated?
Safety risk and unusable priorities can trigger an immediate email or text notification to the duty engineer.
Can we track jobs to completion?
Each submission is a work order record you can annotate and mark complete, and the analytics view shows volumes by category and building.
Does it suit multi-site estates?
Yes — the building question can become a dropdown of your sites and route requests to the right facilities manager.
Can contractors receive requests?
Route notifications by category so plumbing goes to your plumber and lifts to your lift contractor automatically.
Is the Facility Maintenance Request Form template free to use?
Yes. You can preview and test Facility Maintenance Request Form on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.
What does the Facility Maintenance Request Form template ask for?
It asks 20 questions across 4 pages, 11 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.
Can I edit the Facility Maintenance Request Form form after copying it?
Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the classic layout, restyle it to match your brand, and set who gets notified on each submission.
How does the conditional logic in this cleaning & facilities form work?
3 conditional rules ship with the template: Features conditional validation: if “Priority” is Safety risk, “Describe the immediate risk” becomes mandatory before the form can be sent. Features advanced show logic: if “Category” is Electrical, the form dynamically exposes “Asset tag or equipment number”. Otherwise that question never appears. Features conditional validation: if “Are there access restrictions?” is Yes, “When can we access the area?” becomes mandatory before the form can be sent. All rules are editable in the Logic tab.
Where do responses to the Facility Maintenance Request Form form go?
Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.
Can I embed the Facility Maintenance Request Form form on my own website?
Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.
Can respondents upload files?
Yes. This template includes a file upload question, so respondents can attach documents or photos with their answers. You can adjust the accepted file types and size limits on that question.
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