E-Commerce & Payments · community shared

Product Review Submission — shared by the community

Yusuf E. shared this 14-question build with 5 conditional rules already wired up. Test it below, then take a copy.

A ready-to-use e-commerce & payments form for online shops, makers and subscription brands: 14 questions, 1 page, 5 conditional rules.

Shared by
Yusuf E. · Recruitment partner
Questions
14
Replies
25
Copies taken
218
See the library version

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Live preview and test console

This is the real form. Answer it to test the 2 conditional rules — nothing is sent or stored.

Which product

Your rating

Star rating
How did the size or fit compare with expectations?
Quality for the price
Would you buy it again?

Attach a file — the size limit is shown below.

Any file type up to 50 MB (larger files are rejected) · uploads are saved on the live form

Publishing

May we publish your review?
Would you like a reply from us?

2 questions are hidden by conditional logic right now — change an answer above to reveal them.

Works for you? Take Yusuf E.'s copy into your own workspace — questions, rules and settings included.

Who this template is for

Product Review Submission is built for online shops, makers and subscription brands who need to take an order, a deposit or a recurring payment without a checkout build.

  • Online shops, makers and subscription brands working in e-commerce & payments.
  • Teams who need to take an order, a deposit or a recurring payment without a checkout build without writing code or paying for a custom build.
  • Anyone replacing orders arriving as half-finished emails with no payment attached with one structured record per enquiry.
  • Respondents are shoppers and repeat customers — the form asks them 14 questions across 1 screen.
  • Mobile-heavy audiences, thanks to the one-question-per-screen card layout.

Why this form is useful

It removes the cost of orders arriving as half-finished emails with no payment attached and turns each submission into a record your team can act on immediately.

  • 10 questions are required, so submissions arrive complete instead of needing a follow-up email.
  • It collects a verified email address so replies and confirmations land.
  • It accepts a document or photo upload as evidence.
  • Conditional logic hides 5 questions until they are relevant — shorter forms convert better than long ones.
  • Every response is stored, searchable and exportable, so nothing depends on one person's inbox.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

  1. 1Press “Use this template” — a fresh copy of Product Review Submission lands in your workspace, ready to edit.
  2. 2Rename or delete any question, and change what is required. Nothing here is fixed.
  3. 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
  4. 4Check the upload limits on the file question so respondents can attach what you actually need.
  5. 5Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
  6. 6Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 5 conditional rules ship with it.

  • Features advanced show logic: if “Star rating” is 1 star, the form dynamically exposes “What went wrong”. Otherwise that question never appears.
  • Features conditional validation: if “Star rating” is 1 star, “What went wrong” becomes mandatory before the form can be sent.
  • Features conditional validation: if “May we publish your review?” is Yes, “Display name to publish” becomes mandatory before the form can be sent.
  • Features advanced show logic: if “Would you like a reply from us?” is Yes, the form dynamically exposes “Email address for a reply”. Otherwise that question never appears.
  • Features conditional validation: if “Would you like a reply from us?” is Yes, “Email address for a reply” becomes mandatory before the form can be sent.
  • All 5 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.

What this form asks

Review this product

  • Product namerequired
  • Order number
  • Star ratingrequired
  • Review headlinerequired
  • Your reviewrequired
  • What went wrong
  • How did the size or fit compare with expectations?required
  • Quality for the pricerequired
  • Would you buy it again?required
  • Photos of the product in use
  • May we publish your review?required
  • Display name to publish
  • Would you like a reply from us?required
  • Email address for a replyrequired

Conditional logic in this build

  • WhenStar ratingis 1 star, showWhat went wrong”.
  • WhenStar ratingis 1 star, requireWhat went wrong”.
  • WhenMay we publish your review?is Yes, requireDisplay name to publish”.
  • WhenWould you like a reply from us?is Yes, showEmail address for a reply”.
  • WhenWould you like a reply from us?is Yes, requireEmail address for a reply”.

Questions about this shared form

How is this different from a general review form?

It reviews one product, with rating, fit and photos, rather than the business as a whole.

Can we edit reviews before publishing?

Correcting a typo is normal; changing the substance is not, and it damages trust if shoppers notice.

Is a verified purchase guaranteed?

Only where the order number matches your records. Reviews without one can be published unlabelled.

What about the lowest ratings?

One-star reviews require a description of what went wrong, which turns many of them into a resolvable case.

Is the Product Review Submission template free to use?

Yes. You can preview and test Product Review Submission on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.

What does the Product Review Submission template ask for?

It asks 14 questions across 1 page, 10 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.

Can I edit the Product Review Submission form after copying it?

Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the card and classic layouts, restyle it to match your brand, and set who gets notified on each submission.

How does the conditional logic in this e-commerce & payments form work?

5 conditional rules ship with the template: Features advanced show logic: if “Star rating” is 1 star, the form dynamically exposes “What went wrong”. Otherwise that question never appears. Features conditional validation: if “Star rating” is 1 star, “What went wrong” becomes mandatory before the form can be sent. Features conditional validation: if “May we publish your review?” is Yes, “Display name to publish” becomes mandatory before the form can be sent. All rules are editable in the Logic tab.

Where do responses to the Product Review Submission form go?

Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.

Can I embed the Product Review Submission form on my own website?

Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.

Can respondents upload files?

Yes. This template includes a file upload question, so respondents can attach documents or photos with their answers. You can adjust the accepted file types and size limits on that question.