Proof of Delivery Form — shared by the community

Who this template is for

Proof of Delivery Form is built for carriers, couriers and operations teams who need to record consignment detail and proof at each handover.

• Carriers, couriers and operations teams working in logistics & field ops.
• Teams who need to record consignment detail and proof at each handover without writing code or paying for a custom build.
• Anyone replacing disputes with no record of what was collected or delivered with one structured record per enquiry.
• Respondents are shippers, drivers and warehouse staff — the form asks them 8 questions across 1 screen.
• Mobile-heavy audiences, thanks to the one-question-per-screen card layout.

Why this form is useful

It removes the cost of disputes with no record of what was collected or delivered and turns each submission into a record your team can act on immediately.

• 5 questions are required, so submissions arrive complete instead of needing a follow-up email.
• It accepts a document or photo upload as evidence.
• It records a signature you can keep as proof of agreement.
• Conditional logic hides 4 questions until they are relevant — shorter forms convert better than long ones.
• Every response is stored, searchable and exportable, so nothing depends on one person's inbox.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

1. 1Press “Use this template” — a fresh copy of Proof of Delivery Form lands in your workspace, ready to edit.
2. 2Rename or delete any question, and change what is required. Nothing here is fixed.
3. 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
4. 4Check the upload limits on the file question so respondents can attach what you actually need.
5. 5Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
6. 6Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 4 conditional rules ship with it.

• Features conditional validation: if “Condition on arrival” is Damaged, “Photo at the door” becomes mandatory before the form can be sent.
• Features conditional validation: if “Condition on arrival” is Damaged, “Notes” becomes mandatory before the form can be sent.
• Features advanced show logic: if “Delivered items confirmed” is No, the form dynamically exposes “What is missing?”. Otherwise that question never appears.
• Features conditional validation: if “Delivered items confirmed” is No, “What is missing?” becomes mandatory before the form can be sent.
• All 4 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.