Automotive, Travel & More · community shared

Vehicle Service Booking Form — shared by the community

Priya N. shared this 15-question build with 5 conditional rules already wired up. Test it below, then take a copy.

A ready-to-use automotive, travel & more form for garages, dealers and fleet operators: 15 questions, 2 pages, 5 conditional rules.

Shared by
Priya N. · Operations lead
Questions
15
Replies
3
Copies taken
144
See the library version

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Live preview and test console

This is the real form. Answer it to test the 3 conditional rules — nothing is sent or stored.

Page 1 of 2Vehicle & service

Book a vehicle service

Every question on this page is currently visible.

Works for you? Take Priya N.'s copy into your own workspace — questions, rules and settings included.

Who this template is for

Vehicle Service Booking Form is built for garages, dealers and fleet operators who need to capture vehicle detail, service needs and contact preferences.

  • Garages, dealers and fleet operators working in automotive, travel & more.
  • Teams who need to capture vehicle detail, service needs and contact preferences without writing code or paying for a custom build.
  • Anyone replacing quotes based on missing vehicle information with one structured record per enquiry.
  • Respondents are vehicle owners and buyers — the form asks them 15 questions across 2 screens.
  • Mobile-heavy audiences, thanks to the one-question-per-screen card layout.

Why this form is useful

It removes the cost of quotes based on missing vehicle information and turns each submission into a record your team can act on immediately.

  • 9 questions are required, so submissions arrive complete instead of needing a follow-up email.
  • It collects a verified email address so replies and confirmations land.
  • It pins the request to a specific date.
  • It captures a full postal address.
  • It captures a numeric value you can filter and sort on.
  • Conditional logic hides 5 questions until they are relevant — shorter forms convert better than long ones.
  • Splitting the form across 2 pages keeps each screen short and shows respondents how much is left.
  • Every response is stored, searchable and exportable, so nothing depends on one person's inbox.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

  1. 1Press “Use this template” — a fresh copy of Vehicle Service Booking Form lands in your workspace, ready to edit.
  2. 2Rename or delete any question, and change what is required. Nothing here is fixed.
  3. 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
  4. 4Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
  5. 5Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 5 conditional rules ship with it.

  • Features advanced show logic: if “Drop-off or collection?” is Collection service, the form dynamically exposes “Collection address”. Otherwise that question never appears.
  • Features conditional validation: if “Drop-off or collection?” is Collection service, “Collection address” becomes mandatory before the form can be sent.
  • Features advanced show logic: if “Drop-off or collection?” is Collection service, the form dynamically exposes “Collection radius note”. Otherwise that question never appears.
  • Features advanced show logic: if “Courtesy car needed?” is Yes, the form dynamically exposes “Licence held for over two years?”. Otherwise that question never appears.
  • Features conditional validation: if “Courtesy car needed?” is Yes, “Licence held for over two years?” becomes mandatory before the form can be sent.
  • All 5 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.

What this form asks

Page 1 — Vehicle & service

  • Registrationrequired
  • Make and modelrequired
  • Mileagerequired
  • Service typerequired
  • Preferred daterequired
  • Alternative date

Page 2 — Logistics

  • Drop-off or collection?required
  • Collection address
  • Collection radius note
  • Courtesy car needed?
  • Licence held for over two years?
  • Wait or leave?required
  • Additional work to quote
  • Name and phonerequired
  • Email addressrequired

Conditional logic in this build

  • WhenDrop-off or collection?is Collection service, showCollection address”.
  • WhenDrop-off or collection?is Collection service, requireCollection address”.
  • WhenDrop-off or collection?is Collection service, showCollection radius note”.
  • WhenCourtesy car needed?is Yes, showLicence held for over two years?”.
  • WhenCourtesy car needed?is Yes, requireLicence held for over two years?”.

Questions about this shared form

How far in advance should customers book?

One to two weeks for routine servicing, longer at MOT-heavy times of year.

Can I offer both drop-off and collection?

Yes — the radio button lets customers choose, and collection reveals the address fields automatically.

What if a customer wants a courtesy car without meeting the licence requirement?

Offer an alternative such as a lift to work or a taxi voucher instead.

Does this replace an MOT reminder system?

No, but the MOT and MOT-and-service options let customers book both from the same reminder.

Is the Vehicle Service Booking Form template free to use?

Yes. You can preview and test Vehicle Service Booking Form on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.

What does the Vehicle Service Booking Form template ask for?

It asks 15 questions across 2 pages, 9 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.

Can I edit the Vehicle Service Booking Form form after copying it?

Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the card and classic layouts, restyle it to match your brand, and set who gets notified on each submission.

How does the conditional logic in this automotive, travel & more form work?

5 conditional rules ship with the template: Features advanced show logic: if “Drop-off or collection?” is Collection service, the form dynamically exposes “Collection address”. Otherwise that question never appears. Features conditional validation: if “Drop-off or collection?” is Collection service, “Collection address” becomes mandatory before the form can be sent. Features advanced show logic: if “Drop-off or collection?” is Collection service, the form dynamically exposes “Collection radius note”. Otherwise that question never appears. All rules are editable in the Logic tab.

Where do responses to the Vehicle Service Booking Form form go?

Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.

Can I embed the Vehicle Service Booking Form form on my own website?

Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.