How do I connect HelloForms to Zapier?

In Zapier, create a Zap with the Webhooks by Zapier → Catch Hook trigger. Copy the custom webhook URL and paste it below, then send a test event so Zapier can read the fields. You can do the whole thing from the form's Integrations tab — no code and no developer account required.

What do I need before I start?

You need a Zapier webhook URL on hooks.zapier.com or zapier.com. Everything else is configured in HelloForms.

What does Zapier receive for each submission?

Flat JSON — one key per question label, plus submission id and timestamps. You choose which questions are included, so fields you would rather keep private never leave HelloForms.

Is the Zapier integration available on the free plan?

Yes. Delivery destinations are part of the product rather than a paid add-on, so you can connect and test one on a free form before upgrading.

What happens if a delivery to Zapier fails?

Transient failures are retried automatically with exponential backoff, and every attempt is written to the delivery log with the status code and the response body the provider returned. Repeated hard failures disable the destination instead of retrying forever, and you can retry a specific submission from the response.

Where are my credentials stored?

Webhook URLs are stored server-side, are never rendered in your published form, and are shown masked in the dashboard. Delivery happens from the server, so nothing is exposed to respondents.

Can I reuse the same Zapier connection on other forms?

Yes. Save it as an account-level connection once and pick it from the credentials selector when you add the destination to another form — you never re-enter the token.

Is the Zapier payload signed?

Yes. The request body is the HelloForms signed envelope, and the X-HelloForms-Signature header lets your endpoint verify the payload before trusting it.

Why does Zapier show no fields in my Zap?

Zapier only learns the field names after it receives one event. Send a test delivery from the destination row, then reload the Zap editor.

Automation integration

Connect your forms to Zapier

Create a Zap with the Webhooks by Zapier “Catch Hook” trigger, paste the hook URL into your form, and send a test event — Zapier reads the field names immediately, so mapping to thousands of downstream apps is a drag and drop.

Build a form free Browse templates

What the Zapier integration does

Payload is flattened into one key per question, which is what Zapier's mapper expects.
Signed envelope available if your Zap forwards to somewhere you need to verify.
Automatic retries mean a Zapier timeout does not silently drop a response.

What it looks like

Flat JSON — one key per question label, plus submission id and timestamps.

HelloForms — response

Removals enquiry · #4821

Full name: Priya Raman
Email: priya@northgate.co
Service needed: Office move
Budget: £2,000 – £5,000

Zapier — trigger fired

1Catch hook — HelloForms submission
2Your next step

{
  "full_name": "Priya Raman",
  "email": "priya@northgate.co",
  "service_needed": "Office move",
  "budget": "£2,000 – £5,000"
}

Demo data: a HelloForms response on the left, and how it arrives in Zapier on the right.

How to connect Zapier to your form

1
In Zapier, create a Zap with the Webhooks by Zapier → Catch Hook trigger.
2
Copy the custom webhook URL and paste it below, then send a test event so Zapier can read the fields.

Configuration template and sample payload

Download a filled-in checklist of every value the Zapier destination asks for, plus an example of exactly what Zapier receives for one submission — useful for planning a mapping or handing the setup to a developer.

Every field the "Add integration" dialog asks for, with placeholders to fill in. Keep it as documentation of your Zapier mapping — do not commit a completed copy to a public repository.

{
  "$schema": "https://helloforms.net/integrations/config-template.schema.json",
  "helloforms": {
    "destination": "zapier",
    "label": "Zapier",
    "docs": "https://helloforms.net/integrations/zapier"
  },
  "enabled": true,
  "events": [
    "submission.created"
  ],
  "url": "https://hooks.zapier.com/replace-with-your-webhook-path",
  "includedQuestions": [
    "Full name",
    "Email",
    "How can we help?"
  ],
  "notes": [
    "Never commit a filled-in copy of this file to a public repository.",
    "Values are entered in HelloForms → your form → Integrations; this file is a checklist and a record of your mapping.",
    "Verify the X-HelloForms-Signature header before trusting a request."
  ]
}

Zapier integration FAQs

Who uses it

Teams that already run their stack through Zapier and want forms as another trigger.
Multi-step automations: create a task, notify a channel, and add a row in one Zap.
Connecting to apps that HelloForms does not integrate with directly.

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