Public · free template

Street Light Fault Report

One-screen street light report: which light and where, what is wrong with it, whether the area is left dark and any immediate safety concern.

A ready-to-use government & public sector form for councils, agencies and public bodies: 14 questions, 1 page, 3 conditional rules.

Questions: 14
Pages: 1
Layouts: classic · card
Time to complete: ≈ 2 min
Conditional rules: 3

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Compliance checklist

Ready to publish

Payment items priced — passingEvery payment question charges a real amount, so a submission always records a payment.
Conditional logic resolves — passingEvery rule points at a question or page that exists in this template.
Legal text not required — passingThis template collects neither health nor regulated financial information.
Question labels unique — passingLogic and exports address questions by label, so duplicates are ambiguous.

What happens after submit: nothing is stored in this preview. On your own copy, every response triggers an instant email notification and lands in your response dashboard, ready to export or forward.

Happy with it? Take a copy into your workspace — every question, rule and setting comes with it.

Who this template is for

Street Light Fault Report is built for councils, agencies and public bodies who need to run a public request or application to a consistent standard.

Councils, agencies and public bodies working in government & public sector.
Teams who need to run a public request or application to a consistent standard without writing code or paying for a custom build.
Anyone replacing paper forms that are slow to process and hard to audit with one structured record per enquiry.
Respondents are residents and applicants — the form asks them 14 questions across 1 screen.
Mobile-heavy audiences, thanks to the one-question-per-screen card layout.

Why this form is useful

It removes the cost of paper forms that are slow to process and hard to audit and turns each submission into a record your team can act on immediately.

8 questions are required, so submissions arrive complete instead of needing a follow-up email.
It collects a verified email address so replies and confirmations land.
It accepts a document or photo upload as evidence.
Conditional logic hides 3 questions until they are relevant — shorter forms convert better than long ones.
Every response is stored, searchable and exportable, so nothing depends on one person's inbox.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

1Press “Use this template” — a fresh copy of Street Light Fault Report lands in your workspace, ready to edit.
2Rename or delete any question, and change what is required. Nothing here is fixed.
3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
4Check the upload limits on the file question so respondents can attach what you actually need.
5Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
6Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 3 conditional rules ship with it.

Features conditional validation: if “What is wrong with it?” is The door on the post is open or wiring is showing, “Is anyone able to reach the wiring?” becomes mandatory before the form can be sent.
Features conditional validation: if “How many lights are affected?” is Several, or the whole street, “How far does it stretch?” becomes mandatory before the form can be sent.
Features advanced show logic: if “Is the area left completely dark?” is Yes, the form dynamically exposes “Is it on a route to a school, station or steps?”. Otherwise that question never appears.
All 3 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.

About this template

A street lighting report needs one thing above all: enough location detail for a crew to find the right column. This single screen asks for the column number first, because it is printed on the post and turns a search into a job, then falls back to the street name, nearest house number and a landmark for the many people who cannot see a number. It asks what is wrong — off completely, flickering, on during the day, dim, damaged or leaning, or a door hanging open — because those go to different work queues and one of them is an electrical hazard. Then it asks whether the whole street or just one light is out, whether the area is left completely dark, and whether anything makes it urgent, such as exposed wiring, a school route or a set of steps. A photograph helps more than a paragraph. Repair times and responsibility differ by authority, and some lights belong to a private landlord rather than the council.

What this form asks

Every question is editable — rename it, make it optional, or delete it entirely.

Report a street light fault

Column number on the post, if you can see one
Street namerequired
Nearest house number or landmarkrequired
Town or arearequired
What is wrong with it?required
Is anyone able to reach the wiring?
How many lights are affected?required
How far does it stretch?
Is the area left completely dark?required
Is it on a route to a school, station or steps?
How long has it been like this?required
Upload a photo
Your name
Email address if you would like an updaterequired

14 questions in total.

Example of a completed street light fault report

This sample shows how a resident reports a faulty street light.

Column number on the post, if you can see one: SL4471
Street name: Bridge Street
Nearest house number or landmark: Near number 18
Town or area: Warrington
What is wrong with it?: Flickering on and off after dark
How many lights are affected?: 1
Is the area left completely dark?: No
Is it on a route to a school, station or steps?: Yes
How long has it been like this?: About two weeks

Sample data — no real people, addresses or records are shown.

How the form changes as it's filled in

This template ships with 3 conditional rules, grouped into 3 behaviours driven by 3 questions. Everything below is already set up — edit or delete any rule once the template is in your workspace.

Driven by “What is wrong with it?”

Makes answers required
If “What is wrong with it?” is The door on the post is open or wiring is showing, “Is anyone able to reach the wiring?” becomes required before the form can be submitted.

Driven by “How many lights are affected?”

Makes answers required
If “How many lights are affected?” is Several, or the whole street, “How far does it stretch?” becomes required before the form can be submitted.

Driven by “Is the area left completely dark?”

Reveals questions
If “Is the area left completely dark?” is Yes, the form reveals “Is it on a route to a school, station or steps?”.

Set it up step by step

1
Ask for the column number first
It is the only field that identifies a light unambiguously, and residents will look for it if the form asks before anything else.
2
Split exposed wiring into its own path
An open door on a post is an electrical hazard, not a lamp repair, so route that answer straight to the emergency queue.
3
Keep contact details optional
Most people report a light in passing; making an email address mandatory loses reports you want.
4
Say who owns which lights
Where lights on private estates are not yours, one line saying so redirects reports before they queue with you.

Mistakes to avoid

Asking only for a street name, which sends a crew looking down a road with forty columns.
Treating a hanging door as a routine bulb fault.
Promising a fixed repair time when it depends on parts, access and traffic management.

What it pairs with

Most teams don't run this form on its own. These are the forms and systems it sits next to.

What to do with the responses

Match the report to the column record, escalate exposed wiring immediately, and update anyone who left an email address once the job is closed.

Works in both layouts

Browse classic templates Browse card templates

Forms that overlap this one

These pages cover the same subject ground as the street light fault report, matched on the words people actually search for.

Frequently asked questions

How is this different from the quick council report?

The Quick Council Issue Report covers any issue in a couple of fields. This one asks the lighting questions a crew needs: the column number, the fault type and how many lights are out.

What if there is no visible column number?

Street, nearest number and a landmark are required for that reason, and a photograph usually settles the location on its own.

Is an open post door urgent?

It is an electrical hazard rather than a lamp fault, so the form asks whether the wiring can be reached and that answer should be routed immediately.

How long will a repair take?

That depends on the fault, the parts and whether traffic management is needed, so publish your own target times beside the form rather than in it.

Is the Street Light Fault Report template free to use?

Yes. You can preview and test Street Light Fault Report on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.

What does the Street Light Fault Report template ask for?

It asks 14 questions across 1 page, 8 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.

Can I edit the Street Light Fault Report form after copying it?

Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the classic and card layouts, restyle it to match your brand, and set who gets notified on each submission.

How does the conditional logic in this government & public sector form work?

3 conditional rules ship with the template: Features conditional validation: if “What is wrong with it?” is The door on the post is open or wiring is showing, “Is anyone able to reach the wiring?” becomes mandatory before the form can be sent. Features conditional validation: if “How many lights are affected?” is Several, or the whole street, “How far does it stretch?” becomes mandatory before the form can be sent. Features advanced show logic: if “Is the area left completely dark?” is Yes, the form dynamically exposes “Is it on a route to a school, station or steps?”. Otherwise that question never appears. All rules are editable in the Logic tab.

Where do responses to the Street Light Fault Report form go?

Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.

Can I embed the Street Light Fault Report form on my own website?

Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.

Can respondents upload files?

Yes. This template includes a file upload question, so respondents can attach documents or photos with their answers. You can adjust the accepted file types and size limits on that question.

More forms teams pair with the street light fault report.

Related categories

All Government & Public Sector templates

Street Light Fault Report

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