Courier Booking Form — shared by the community

Who this template is for

Courier Booking Form is built for carriers, couriers and operations teams who need to record consignment detail and proof at each handover.

• Carriers, couriers and operations teams working in logistics & field ops.
• Teams who need to record consignment detail and proof at each handover without writing code or paying for a custom build.
• Anyone replacing disputes with no record of what was collected or delivered with one structured record per enquiry.
• Respondents are shippers, drivers and warehouse staff — the form asks them 29 questions across 3 screens.
• Mobile-heavy audiences, thanks to the one-question-per-screen card layout.

Why this form is useful

It removes the cost of disputes with no record of what was collected or delivered and turns each submission into a record your team can act on immediately.

• 21 questions are required, so submissions arrive complete instead of needing a follow-up email.
• It collects a verified email address so replies and confirmations land.
• It captures a phone number for urgent follow-up.
• It records a signature you can keep as proof of agreement.
• It pins the request to a specific date.
• It captures a full postal address.
• It captures a numeric value you can filter and sort on.
• Conditional logic hides 3 questions until they are relevant — shorter forms convert better than long ones.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

1. 1Press “Use this template” — a fresh copy of Courier Booking Form lands in your workspace, ready to edit.
2. 2Rename or delete any question, and change what is required. Nothing here is fixed.
3. 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
4. 4Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
5. 5Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 3 conditional rules ship with it.

• Features conditional validation: if “Are special handling arrangements requested?” is Yes, “Requested handling arrangements” becomes mandatory before the form can be sent.
• Features conditional validation: if “Do the contents need acceptance review?” is Yes or unsure, “Contents requiring courier review” becomes mandatory before the form can be sent.
• Features conditional validation: if “Is this a cross-border shipment?” is Yes, “Origin and destination countries” becomes mandatory before the form can be sent.
• All 3 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.