Technology, SaaS & Dev · community shared

Mobile App Survey — shared by the community

Tom H. shared this 13-question build with 3 conditional rules already wired up. Test it below, then take a copy.

A ready-to-use technology, saas & dev form for engineering, IT and product teams: 13 questions, 2 pages, 3 conditional rules.

Shared by
Tom H. · Agency owner
Questions
13
Replies
20
Copies taken
589
See the library version

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Live preview and test console

This is the real form. Answer it to test the 2 conditional rules — nothing is sent or stored.

Page 1 of 2Usage

How you use the app

Every question on this page is currently visible.

Works for you? Take Tom H.'s copy into your own workspace — questions, rules and settings included.

Who this template is for

Mobile App Survey is built for engineering, IT and product teams who need to route technical requests with the context needed to triage them.

  • Engineering, IT and product teams working in technology, saas & dev.
  • Teams who need to route technical requests with the context needed to triage them without writing code or paying for a custom build.
  • Anyone replacing vague reports that can't be reproduced or prioritised with one structured record per enquiry.
  • Respondents are users, testers and internal stakeholders — the form asks them 13 questions across 2 screens.
  • Mobile-heavy audiences, thanks to the one-question-per-screen card layout.

Why this form is useful

It removes the cost of vague reports that can't be reproduced or prioritised and turns each submission into a record your team can act on immediately.

  • 5 questions are required, so submissions arrive complete instead of needing a follow-up email.
  • It scores satisfaction on a consistent scale.
  • It measures sentiment on a numeric scale.
  • Conditional logic hides 3 questions until they are relevant — shorter forms convert better than long ones.
  • Splitting the form across 2 pages keeps each screen short and shows respondents how much is left.
  • Every response is stored, searchable and exportable, so nothing depends on one person's inbox.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

  1. 1Press “Use this template” — a fresh copy of Mobile App Survey lands in your workspace, ready to edit.
  2. 2Rename or delete any question, and change what is required. Nothing here is fixed.
  3. 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
  4. 4Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
  5. 5Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 3 conditional rules ship with it.

  • Features advanced show logic: if “Have you hit bugs?” is Yes, the form dynamically exposes “Describe the bug and your device model”. Otherwise that question never appears.
  • Features conditional validation: if “Have you hit bugs?” is Yes, “Describe the bug and your device model” becomes mandatory before the form can be sent.
  • Features advanced show logic: if “App store rating you'd give” is more than 3, the form dynamically exposes “Leave a store review?”. Otherwise that question never appears.
  • All 3 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.

What this form asks

Page 1 — Usage

  • Devicerequired
  • How often do you use the app?required
  • Main reason you use itrequired
  • Ease of use
  • Speed and stability

Page 2 — Verdict

  • Favourite feature
  • Most annoying thingrequired
  • One feature you'd addrequired
  • Have you hit bugs?
  • Describe the bug and your device model
  • App store rating you'd give
  • Leave a store review?
  • Would you recommend it?

Conditional logic in this build

  • WhenHave you hit bugs?is Yes, showDescribe the bug and your device model”.
  • WhenHave you hit bugs?is Yes, requireDescribe the bug and your device model”.
  • WhenApp store rating you'd giveis more than 3, showLeave a store review?”.

Questions about this shared form

How long does it take to complete?

Around two minutes. The bug question only appears for people who have actually hit one, which keeps it short for everyone else.

Should I ask for the store rating?

Yes. Asking what rating someone would give predicts your store average and gives you a chance to fix the reason before they post it.

Can I run it inside the app?

Embed it in a web view or link out to it. The card layout is designed for narrow screens, so it works either way.

How is this different from the product feedback survey?

That one covers a product of any kind. This one asks mobile-specific questions — platform, store rating and crash behaviour — that a generic survey misses.

Is the Mobile App Survey template free to use?

Yes. You can preview and test Mobile App Survey on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.

What does the Mobile App Survey template ask for?

It asks 13 questions across 2 pages, 5 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.

Can I edit the Mobile App Survey form after copying it?

Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the card and classic layouts, restyle it to match your brand, and set who gets notified on each submission.

How does the conditional logic in this technology, saas & dev form work?

3 conditional rules ship with the template: Features advanced show logic: if “Have you hit bugs?” is Yes, the form dynamically exposes “Describe the bug and your device model”. Otherwise that question never appears. Features conditional validation: if “Have you hit bugs?” is Yes, “Describe the bug and your device model” becomes mandatory before the form can be sent. Features advanced show logic: if “App store rating you'd give” is more than 3, the form dynamically exposes “Leave a store review?”. Otherwise that question never appears. All rules are editable in the Logic tab.

Where do responses to the Mobile App Survey form go?

Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.

Can I embed the Mobile App Survey form on my own website?

Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.