Banking · free template

Mortgage Enquiry Form

Qualify a mortgage enquiry with property, deposit, income and affordability details up front.

A ready-to-use banking & identity form for small teams who need a reliable intake process: 33 questions, 5 pages, 5 conditional rules.

Questions
33
Pages
5
Layouts
classic
Conditional rules
5
Preview it in the gallery

Searches this template answers

Also filed under

Live preview and test console

This is the real form. Answer it to test the 4 conditional rules — nothing is sent or stored.

Page 1 of 5The enquiry

Mortgage enquiry

1 question is hidden by conditional logic right now — change an answer above to reveal it.

What happens after submit: nothing is stored in this preview. On your own copy, every response triggers an instant email notification and lands in your response dashboard, ready to export or forward.

Happy with it? Take a copy into your workspace — every question, rule and setting comes with it.

Who this template is for

Mortgage Enquiry Form is built for small teams who need a reliable intake process who need to collect the same complete information from everyone.

  • Small teams who need a reliable intake process working in banking & identity.
  • Teams who need to collect the same complete information from everyone without writing code or paying for a custom build.
  • Anyone replacing chasing missing details over email with one structured record per enquiry.
  • Respondents are the people you send it to — the form asks them 33 questions across 5 screens.

Why this form is useful

It removes the cost of chasing missing details over email and turns each submission into a record your team can act on immediately.

  • 18 questions are required, so submissions arrive complete instead of needing a follow-up email.
  • It collects a verified email address so replies and confirmations land.
  • It captures a phone number for urgent follow-up.
  • It records a signature you can keep as proof of agreement.
  • It pins the request to a specific date.
  • It captures a full postal address.
  • It captures a numeric value you can filter and sort on.
  • Conditional logic hides 5 questions until they are relevant — shorter forms convert better than long ones.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

  1. 1Press “Use this template” — a fresh copy of Mortgage Enquiry Form lands in your workspace, ready to edit.
  2. 2Rename or delete any question, and change what is required. Nothing here is fixed.
  3. 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
  4. 4Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
  5. 5Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 5 conditional rules ship with it.

  • Features advanced show logic: if “What kind of enquiry is this?” is Remortgage, the form dynamically exposes “Current lender”. Otherwise that question never appears.
  • Features conditional validation: if “What kind of enquiry is this?” is Purchase, “Deposit amount available” becomes mandatory before the form can be sent.
  • Features advanced show logic: if “Is there a second applicant?” is Yes, the form dynamically exposes “Second applicant name”. Otherwise that question never appears.
  • Features advanced show logic: if “Have you had credit problems in the last six years?” is Yes, the form dynamically exposes “Explain the credit history”. Otherwise that question never appears.
  • Features advanced show logic: if “Is any part of the property used commercially?” is Yes, the form dynamically exposes “Describe the commercial use”. Otherwise that question never appears.
  • All 5 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.

About this template

A mortgage adviser's first call usually repeats questions the client could have answered in five minutes online. This form asks them first. It records the enquiry type — purchase, remortgage, buy to let or product transfer — and branches accordingly, so a remortgage enquiry is asked about the current lender, balance and product end date, while a purchase enquiry is asked about the property price, deposit amount and source. Property questions cover type, tenure, construction, number of bedrooms and whether any part is used commercially, because those answers narrow the lender panel more than income does. Applicant details include age, employment status, gross income, bonus or commission, and whether there is a second applicant, with a full duplicate block appearing only when there is. Commitments are collected as amounts rather than adjectives: credit repayments, childcare, dependants and any planned change to income. Credit history and previous adverse events are asked once, with an explanation block behind a yes. Timescales, preferred contact method and whether advice has already been taken elsewhere finish the picture, so the adviser opens the record already knowing which lenders are realistic.

What this form asks

Every question is editable — rename it, make it optional, or delete it entirely.

Page 1 — The enquiry

  • What kind of enquiry is this?required
  • Property price or estimated valuerequired
  • Deposit amount available
  • Source of deposit
  • Current lender
  • Outstanding mortgage balance
  • Current product end date

Page 2 — The property

  • Property typerequired
  • Tenurerequired
  • Number of bedrooms
  • Is any part of the property used commercially?required
  • Describe the commercial use
  • Property address if known

Page 3 — Applicants

  • Applicant namerequired
  • Date of birthrequired
  • Email addressrequired
  • Contact number
  • Employment statusrequired
  • Gross annual incomerequired
  • Annual bonus or commission
  • Is there a second applicant?required
  • Second applicant name
  • Second applicant gross annual income

Page 4 — Commitments and history

  • Total monthly credit commitmentsrequired
  • Monthly childcare costs
  • Number of dependants
  • Have you had credit problems in the last six years?required
  • Explain the credit history
  • How soon do you need to proceed?required
  • Preferred contact methodrequired

Page 5 — Declaration

  • Agreementrequired
  • Applicant signaturerequired
  • Daterequired

33 questions in total.

How the form changes as it's filled in

This template ships with 5 conditional rules, grouped into 5 behaviours driven by 4 questions. Everything below is already set up — edit or delete any rule once the template is in your workspace.

Driven by “What kind of enquiry is this?

  • Reveals questions

    If “What kind of enquiry is this?” is Remortgage, the form reveals “Current lender”.

  • Makes answers required

    If “What kind of enquiry is this?” is Purchase, “Deposit amount available” becomes required before the form can be submitted.

Driven by “Is there a second applicant?

  • Reveals questions

    If “Is there a second applicant?” is Yes, the form reveals “Second applicant name”.

Driven by “Have you had credit problems in the last six years?

  • Reveals questions

    If “Have you had credit problems in the last six years?” is Yes, the form reveals “Explain the credit history”.

Driven by “Is any part of the property used commercially?

  • Reveals questions

    If “Is any part of the property used commercially?” is Yes, the form reveals “Describe the commercial use”.

Set it up step by step

  1. 1

    Copy the template

    Take a copy into your workspace and rename it for your practice or the lender panel you work with.

  2. 2

    Tune the branching

    Adjust the enquiry-type logic so purchase, remortgage and buy-to-let enquiries ask exactly what you need.

  3. 3

    Add your disclosure

    Replace the closing declaration with your own regulated wording and fee disclosure.

  4. 4

    Publish and follow up

    Share the link, review each enquiry as a complete fact find, and call the client already knowing the shape of the case.

Works in this layout

These pages cover the same subject ground as the mortgage enquiry form, matched on the words people actually search for.

Privacy & compliance

This form collects identity or financial details. Enable encrypted answers on the sensitive fields, avoid emailing full values in notifications, and delete responses once the check is complete.

Frequently asked questions

Is this a full mortgage application?

It is a fact find and qualification form. It gathers what an adviser needs before a formal, regulated application is produced.

Does it handle joint applicants?

Yes — answering that there is a second applicant reveals the second income and detail questions.

Can I use it for buy to let?

Choose buy to let and add rental-income questions to the property page; the rest of the flow already fits.

Can I add my fee disclosure?

Replace the declaration block with your own regulated wording, including any fees you charge.

Is the Mortgage Enquiry Form template free to use?

Yes. You can preview and test Mortgage Enquiry Form on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.

What does the Mortgage Enquiry Form template ask for?

It asks 33 questions across 5 pages, 18 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.

Can I edit the Mortgage Enquiry Form form after copying it?

Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the classic layout, restyle it to match your brand, and set who gets notified on each submission.

How does the conditional logic in this banking & identity form work?

5 conditional rules ship with the template: Features advanced show logic: if “What kind of enquiry is this?” is Remortgage, the form dynamically exposes “Current lender”. Otherwise that question never appears. Features conditional validation: if “What kind of enquiry is this?” is Purchase, “Deposit amount available” becomes mandatory before the form can be sent. Features advanced show logic: if “Is there a second applicant?” is Yes, the form dynamically exposes “Second applicant name”. Otherwise that question never appears. All rules are editable in the Logic tab.

Where do responses to the Mortgage Enquiry Form form go?

Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.

Can I embed the Mortgage Enquiry Form form on my own website?

Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.

Is the signature on this form legally usable?

The template captures a drawn signature and stores it with the submission, along with the timestamp, so you keep evidence of who agreed and when. Whether that is sufficient depends on your jurisdiction and the agreement itself.

More forms teams pair with the mortgage enquiry form.

Related categories