Everyday · free template

Auto Repair Estimate Request

Symptoms, vehicle details and photos in, written estimate out — no guesswork calls.

A ready-to-use automotive, travel & more form for garages, dealers and fleet operators: 16 questions, 2 pages, 5 conditional rules.

Questions
16
Pages
2
Layouts
classic · card
Conditional rules
5
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Live preview and test console

This is the real form. Answer it to test the 3 conditional rules — nothing is sent or stored.

Page 1 of 2Vehicle

Auto repair estimate

Every question on this page is currently visible.

Compliance checklist

Ready to publish
  • Payment items priced — passingEvery payment question charges a real amount, so a submission always records a payment.
  • Conditional logic resolves — passingEvery rule points at a question or page that exists in this template.
  • Medical disclaimer present — passingThis form does not provide medical advice, diagnosis or treatment. Information you share here is not a substitute for care from a qualified clinician. In an emergency, contact your local emergency service immediately.
  • Question labels unique — passingLogic and exports address questions by label, so duplicates are ambiguous.

What happens after submit: nothing is stored in this preview. On your own copy, every response triggers an instant email notification and lands in your response dashboard, ready to export or forward.

Happy with it? Take a copy into your workspace — every question, rule and setting comes with it.

Who this template is for

Auto Repair Estimate Request is built for garages, dealers and fleet operators who need to capture vehicle detail, service needs and contact preferences.

  • Garages, dealers and fleet operators working in automotive, travel & more.
  • Teams who need to capture vehicle detail, service needs and contact preferences without writing code or paying for a custom build.
  • Anyone replacing quotes based on missing vehicle information with one structured record per enquiry.
  • Respondents are vehicle owners and buyers — the form asks them 16 questions across 2 screens.
  • Mobile-heavy audiences, thanks to the one-question-per-screen card layout.

Why this form is useful

It removes the cost of quotes based on missing vehicle information and turns each submission into a record your team can act on immediately.

  • 10 questions are required, so submissions arrive complete instead of needing a follow-up email.
  • It collects a verified email address so replies and confirmations land.
  • It accepts a document or photo upload as evidence.
  • It allows multiple selections without free text.
  • It captures a numeric value you can filter and sort on.
  • Conditional logic hides 5 questions until they are relevant — shorter forms convert better than long ones.
  • Splitting the form across 2 pages keeps each screen short and shows respondents how much is left.
  • Every response is stored, searchable and exportable, so nothing depends on one person's inbox.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

  1. 1Press “Use this template” — a fresh copy of Auto Repair Estimate Request lands in your workspace, ready to edit.
  2. 2Rename or delete any question, and change what is required. Nothing here is fixed.
  3. 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
  4. 4Check the upload limits on the file question so respondents can attach what you actually need.
  5. 5Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
  6. 6Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 5 conditional rules ship with it.

  • Features advanced show logic: if “Warning lights on?” is Yes, the form dynamically exposes “Which lights?”. Otherwise that question never appears.
  • Features conditional validation: if “Warning lights on?” is Yes, “Which lights?” becomes mandatory before the form can be sent.
  • Features advanced show logic: if “Is the vehicle drivable?” is No, the form dynamically exposes “Recovery and collection note”. Otherwise that question never appears.
  • Features advanced show logic: if “Is the vehicle drivable?” is No, the form dynamically exposes “Vehicle location”. Otherwise that question never appears.
  • Features conditional validation: if “Is the vehicle drivable?” is No, “Vehicle location” becomes mandatory before the form can be sent.
  • All 5 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.

About this template

A phone call about a rattling noise rarely produces a usable estimate, because the customer cannot describe what a technician needs to hear. This form fixes that by collecting the same details a service advisor would ask for, in an order that mirrors how a real diagnosis starts. Vehicle identity comes first so the estimate can be matched to parts pricing before anyone reads the fault description. The problem section then separates what is happening from when it started, because a noise present for months points to a different cause than one that appeared yesterday. Warning lights, when present, branch into a checkbox list of which lights are lit, since 'engine light' and 'brake light' send the job to different technicians. Drivability is asked directly and, when the answer is no, the form opens a location field and a short recovery note, because that single answer changes whether the vehicle needs collecting before any work can be quoted. Photos close the gap a phone call cannot fill.

What this form asks

Every question is editable — rename it, make it optional, or delete it entirely.

Page 1 — Vehicle

  • Registration or VINrequired
  • Makerequired
  • Modelrequired
  • Yearrequired
  • Mileagerequired
  • Fuel type

Page 2 — Problem

  • What is happening?required
  • When did it start?
  • Warning lights on?required
  • Which lights?
  • Is the vehicle drivable?required
  • Vehicle location
  • Recovery and collection note
  • Photos or video of the issue
  • Name and phonerequired
  • Email addressrequired

16 questions in total.

How the form changes as it's filled in

This template ships with 5 conditional rules, grouped into 4 behaviours driven by 2 questions. Everything below is already set up — edit or delete any rule once the template is in your workspace.

Driven by “Warning lights on?

  • Reveals questions

    If “Warning lights on?” is Yes, the form reveals “Which lights?”.

  • Makes answers required

    If “Warning lights on?” is Yes, “Which lights?” becomes required before the form can be submitted.

Driven by “Is the vehicle drivable?

  • Reveals questions

    If “Is the vehicle drivable?” is No, the form reveals “Recovery and collection note” and “Vehicle location”.

  • Makes answers required

    If “Is the vehicle drivable?” is No, “Vehicle location” becomes required before the form can be submitted.

Set it up step by step

  1. 1

    Ask for photos before quoting

    A picture of the leak or the worn part often removes a return visit for a second look.

  2. 2

    Read the timeline before the fault

    When a problem started tells a technician more than the symptom on its own.

  3. 3

    Confirm drivability before promising a slot

    A car that cannot be driven in needs recovery booked, not a workshop appointment.

  4. 4

    Reply with a written range

    Give a low and high figure rather than a single number until the car is on the ramp.

Mistakes to avoid

  • Quoting from a phone description without asking which warning lights are on.
  • Booking a workshop slot for a vehicle that later turns out to need recovery.
  • Skipping mileage, which affects whether a repair is worth doing on an older car.

What it pairs with

Most teams don't run this form on its own. These are the forms and systems it sits next to.

What to do with the responses

Review the photos and answers, call with a written estimate, and book the confirmed job through the Vehicle Service Booking Form.

Works in both layouts

These pages cover the same subject ground as the auto repair estimate request, matched on the words people actually search for.

Privacy & compliance

This form collects health information. Keep access limited to the people who need it, turn on encrypted answers for the clinical questions, and set a retention window so records don't sit in the dashboard forever.

Frequently asked questions

Do I need photos for every request?

Not required, but strongly recommended for anything visible such as leaks, damage or worn tyres.

What if the customer is unsure which lights are on?

Ask for a photo of the dashboard instead — it settles the question faster than a description.

How do I handle non-drivable vehicles?

The form opens a location field automatically so you can quote recovery alongside the repair.

Can this replace a phone diagnosis entirely?

For straightforward jobs, yes. Complex or intermittent faults still need the car booked in for inspection.

Is the Auto Repair Estimate Request template free to use?

Yes. You can preview and test Auto Repair Estimate Request on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.

What does the Auto Repair Estimate Request template ask for?

It asks 16 questions across 2 pages, 10 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.

Can I edit the Auto Repair Estimate Request form after copying it?

Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the classic and card layouts, restyle it to match your brand, and set who gets notified on each submission.

How does the conditional logic in this automotive, travel & more form work?

5 conditional rules ship with the template: Features advanced show logic: if “Warning lights on?” is Yes, the form dynamically exposes “Which lights?”. Otherwise that question never appears. Features conditional validation: if “Warning lights on?” is Yes, “Which lights?” becomes mandatory before the form can be sent. Features advanced show logic: if “Is the vehicle drivable?” is No, the form dynamically exposes “Recovery and collection note”. Otherwise that question never appears. All rules are editable in the Logic tab.

Where do responses to the Auto Repair Estimate Request form go?

Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.

Can I embed the Auto Repair Estimate Request form on my own website?

Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.

Can respondents upload files?

Yes. This template includes a file upload question, so respondents can attach documents or photos with their answers. You can adjust the accepted file types and size limits on that question.

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