Change of Address Form
Capture address changes cleanly — old address, new address, effective date and who to notify.
A ready-to-use facilities & property management form for small teams who need a reliable intake process: 11 questions, 1 page, 3 conditional rules.
- Questions
- 11
- Pages
- 1
- Layouts
- classic · card
- Conditional rules
- 3
Searches this template answers
Live preview and test console
This is the real form. Answer it to test the 2 conditional rules — nothing is sent or stored.
2 questions are hidden by conditional logic right now — change an answer above to reveal them.
Compliance checklist
- Payment items priced — passingEvery payment question charges a real amount, so a submission always records a payment.
- Conditional logic resolves — passingEvery rule points at a question or page that exists in this template.
- Financial disclaimer present — passingThis form does not provide financial, tax or legal advice. Any figures shown are indicative only and are not an offer of credit or a guarantee of terms. Please seek advice from a regulated adviser before making a decision.
- Question labels unique — passingLogic and exports address questions by label, so duplicates are ambiguous.
What happens after submit: nothing is stored in this preview. On your own copy, every response triggers an instant email notification and lands in your response dashboard, ready to export or forward.
Happy with it? Take a copy into your workspace — every question, rule and setting comes with it.
Who this template is for
Change of Address Form is built for small teams who need a reliable intake process who need to collect the same complete information from everyone.
- Small teams who need a reliable intake process working in facilities & property management.
- Teams who need to collect the same complete information from everyone without writing code or paying for a custom build.
- Anyone replacing chasing missing details over email with one structured record per enquiry.
- Respondents are the people you send it to — the form asks them 11 questions across 1 screen.
- Mobile-heavy audiences, thanks to the one-question-per-screen card layout.
Why this form is useful
It removes the cost of chasing missing details over email and turns each submission into a record your team can act on immediately.
- 4 questions are required, so submissions arrive complete instead of needing a follow-up email.
- It collects a verified email address so replies and confirmations land.
- It captures a phone number for urgent follow-up.
- It pins the request to a specific date.
- It captures a full postal address.
- It allows multiple selections without free text.
- Conditional logic hides 3 questions until they are relevant — shorter forms convert better than long ones.
- Every response is stored, searchable and exportable, so nothing depends on one person's inbox.
How to use this template
From copy to live form is a few minutes of work, and every step is reversible.
- 1Press “Use this template” — a fresh copy of Change of Address Form lands in your workspace, ready to edit.
- 2Rename or delete any question, and change what is required. Nothing here is fixed.
- 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
- 4Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
- 5Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.
Logic and conditions blueprint
Exactly how this form behaves as it is answered — 3 conditional rules ship with it.
- Features advanced show logic: if “Phone changed too?” is Yes, the form dynamically exposes “New phone”. Otherwise that question never appears.
- Features conditional validation: if “Phone changed too?” is Yes, “New phone” becomes mandatory before the form can be sent.
- Features advanced show logic: if “Who should be notified” includes Billing, the form dynamically exposes “Invoice address note”. Otherwise that question never appears.
- All 3 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.
About this template
An address change looks trivial until it is done badly: post follows the old address, invoices bounce, and payroll files a P60 to a house someone left in March. This single-page form removes the guesswork by asking for four things at once — who is moving, which record it applies to, both addresses in full, and the date the change takes effect. The reference field matters more than it looks; without it, an administrator has to search on a name that may appear three times. A notify list closes the loop by naming the teams that must be told, so nobody assumes billing already knows. It differs from the Address Collection Form, which gathers an address for the first time from a new contact — this one amends an address that is already on file, and it records the before as well as the after. Two rules keep it short: a changed phone number opens a required new number, and choosing billing surfaces a note about invoice addresses needing separate approval.
What this form asks
Every question is editable — rename it, make it optional, or delete it entirely.
Address change
- Full namerequired
- Account, customer or employee reference
- Old address
- New address
- Effective daterequired
- Phone changed too?
- New phone
- Email addressrequired
- Who should be notified
- Invoice address note
- Confirm accuracyrequired
11 questions in total.
How the form changes as it's filled in
This template ships with 3 conditional rules, grouped into 3 behaviours driven by 2 questions. Everything below is already set up — edit or delete any rule once the template is in your workspace.
Driven by “Phone changed too?”
- Reveals questions
If “Phone changed too?” is Yes, the form reveals “New phone”.
- Makes answers required
If “Phone changed too?” is Yes, “New phone” becomes required before the form can be submitted.
Driven by “Who should be notified”
- Reveals questions
If “Who should be notified” includes Billing, the form reveals “Invoice address note”.
Set it up step by step
- 1
Name your reference
Rename the reference field to whatever your records use — customer number, employee ID or membership number.
- 2
Match the notify list
Edit the notification checkboxes so they name your actual teams rather than generic departments.
- 3
Diary the effective date
Route submissions to a shared inbox and treat the effective date, not the submission date, as the trigger.
- 4
Keep the confirmation
The accuracy confirmation is a required declaration — leave it in place if the change affects billing or payroll.
- 5
Publish it where people move
Link it from your account settings page, tenancy handbook or HR portal so it is found at the right moment.
Mistakes to avoid
- Capturing only the new address, which leaves nobody able to find the record that needs changing.
- Applying the change the moment the form arrives instead of on the effective date, so post goes to an empty house.
- Updating one system and forgetting the others — billing, payroll and the postal record usually live apart.
What it pairs with
Most teams don't run this form on its own. These are the forms and systems it sits next to.
What to do with the responses
Match the submission to the record using the reference, diary the change for the effective date rather than today, update every system named in the notify list, and send one confirmation once they all agree.
Works in both layouts
Forms that overlap this one
These pages cover the same subject ground as the change of address form, matched on the words people actually search for.
Alumni Contact Update Form
addreschangemanageroldupdate
Permit to Work Form
buildingchangeestatefacilitiefm
Facility Repair Request
buildingestatefacilitiefmhard
Site Access Request Form
buildingdateestatefacilitiefm
Maintenance Request Form
buildingestatefacilitiefmhard
Contract Change Request Form
amendmentchangemanagerorderrequest
Privacy & compliance
This form takes money. Card details are handled by the payment provider and never stored in your response data — you keep the order details, not the card number.
Frequently asked questions
Why ask for the old address?
It is how an administrator finds the right record and proves what changed. Keeping both addresses gives you an audit trail with no extra work.
Can we use this for employees and customers?
Yes. Rename the reference field and the notify list; the rest of the form works unchanged for HR, billing and membership records.
Does it handle international addresses?
The address question accepts free-form entry including country lines, so overseas moves are captured correctly.
What about proof of address?
Add a file upload in the builder if your policy requires a bill or tenancy agreement — most internal records do not.
Is the Change of Address Form template free to use?
Yes. You can preview and test Change of Address Form on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.
What does the Change of Address Form template ask for?
It asks 11 questions across 1 page, 4 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.
Can I edit the Change of Address Form form after copying it?
Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the classic and card layouts, restyle it to match your brand, and set who gets notified on each submission.
How does the conditional logic in this facilities & property management form work?
3 conditional rules ship with the template: Features advanced show logic: if “Phone changed too?” is Yes, the form dynamically exposes “New phone”. Otherwise that question never appears. Features conditional validation: if “Phone changed too?” is Yes, “New phone” becomes mandatory before the form can be sent. Features advanced show logic: if “Who should be notified” includes Billing, the form dynamically exposes “Invoice address note”. Otherwise that question never appears. All rules are editable in the Logic tab.
Where do responses to the Change of Address Form form go?
Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.
Can I embed the Change of Address Form form on my own website?
Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.
Related templates
More forms teams pair with the change of address form.
Related categories
Maintenance Request Form
Log a fault with its location, severity and photos so the right trade is dispatched first time.🏢 Facilities & Property Management19 questionsShort form — 19 questions across 3 pages.View templatePermit to Work Form
Authorise a job before it starts, with controls that change to match the hazard involved.🏢 Facilities & Property Management29 questionsMedium length — 29 questions across 4 pages.View templateVisitor Sign-In Sheet
Log every visitor to your site with arrival time, host, purpose and the safety briefing they accepted.🏢 Facilities & Property Management18 questionsShort form — 18 questions across 3 pages.View templateRisk Assessment Form
Score a hazard, record the controls and set a review date that reflects the residual risk.🏢 Facilities & Property Management29 questionsMedium length — 29 questions across 4 pages.View templateFacility Repair Request
Tenant and staff fault reporting with photos and severity — triaged before anyone picks up a phone.🏢 Facilities & Property Management11 questionsShort form — 11 questions on a single page.View templatePreventive Maintenance Check
Scheduled inspection checklist with pass or fail per system and automatic follow-up flags.🏢 Facilities & Property Management16 questionsShort form — 16 questions across 2 pages.View template
