Dining Feedback Form
Table-side QR feedback on food, service and speed, caught before the online review.
A ready-to-use restaurants & hospitality form for restaurants, hotels and venues: 12 questions, 1 page, 4 conditional rules.
- Questions
- 12
- Pages
- 1
- Layouts
- card · classic
- Conditional rules
- 4
Searches this template answers
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Live preview and test console
This is the real form. Answer it to test the 3 conditional rules — nothing is sent or stored.
3 questions are hidden by conditional logic right now — change an answer above to reveal them.
Compliance checklist
- Payment items priced — passingEvery payment question charges a real amount, so a submission always records a payment.
- Conditional logic resolves — passingEvery rule points at a question or page that exists in this template.
- Legal text not required — passingThis template collects neither health nor regulated financial information.
- Question labels unique — passingLogic and exports address questions by label, so duplicates are ambiguous.
What happens after submit: nothing is stored in this preview. On your own copy, every response triggers an instant email notification and lands in your response dashboard, ready to export or forward.
Happy with it? Take a copy into your workspace — every question, rule and setting comes with it.
Who this template is for
Dining Feedback Form is built for restaurants, hotels and venues who need to take bookings with party size, timing and special requests.
- Restaurants, hotels and venues working in restaurants & hospitality.
- Teams who need to take bookings with party size, timing and special requests without writing code or paying for a custom build.
- Anyone replacing handwritten booking notes and lost dietary requirements with one structured record per enquiry.
- Respondents are guests and diners — the form asks them 12 questions across 1 screen.
- Mobile-heavy audiences, thanks to the one-question-per-screen card layout.
Why this form is useful
It removes the cost of handwritten booking notes and lost dietary requirements and turns each submission into a record your team can act on immediately.
- 5 questions are required, so submissions arrive complete instead of needing a follow-up email.
- It pins the request to a specific date.
- It scores satisfaction on a consistent scale.
- Conditional logic hides 4 questions until they are relevant — shorter forms convert better than long ones.
- Every response is stored, searchable and exportable, so nothing depends on one person's inbox.
How to use this template
From copy to live form is a few minutes of work, and every step is reversible.
- 1Press “Use this template” — a fresh copy of Dining Feedback Form lands in your workspace, ready to edit.
- 2Rename or delete any question, and change what is required. Nothing here is fixed.
- 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
- 4Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
- 5Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.
Logic and conditions blueprint
Exactly how this form behaves as it is answered — 4 conditional rules ship with it.
- Features advanced show logic: if “Food quality” is 1 or 2, the form dynamically exposes “Tell us what happened”. Otherwise that question never appears.
- Features conditional validation: if “Food quality” is 1 or 2, “Tell us what happened” becomes mandatory before the form can be sent.
- Features advanced show logic: if “Food quality” is 1 or 2, the form dynamically exposes “Manager contact OK?”. Otherwise that question never appears.
- Features advanced show logic: if “Food quality” is 4 or more, the form dynamically exposes “Leave us a review note”. Otherwise that question never appears.
- All 4 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.
About this template
Guests who had a mediocre meal rarely tell a server on the way out, but they will type it into a review site an hour later. This short table-side form catches that feedback while it is still fresh and still private. It opens with the meal itself, then splits the experience into food quality, service and speed as separate ratings, because a slow kitchen and a rude interaction feel identical from the guest's chair but need entirely different fixes from management. A food quality score of two or below immediately requires an explanation and offers a manager callback, turning a near-certain bad review into a service recovery opportunity instead. A score of four or higher does the opposite, quietly inviting the guest to leave a public review while their goodwill is still high. The favourite dish question is kept light and optional, giving kitchens genuinely useful signal about what to keep on the menu, and the final yes-or-no return question is the simplest loyalty measure a small restaurant can track without any survey software.
What this form asks
Every question is editable — rename it, make it optional, or delete it entirely.
Your visit
- Visit daterequired
- Meal
- Food qualityrequired
- Servicerequired
- Speedrequired
- Value
- Favourite dish
- What could be better?
- Would you return?required
- Tell us what happened
- Manager contact OK?
- Leave us a review note
12 questions in total.
How the form changes as it's filled in
This template ships with 4 conditional rules, grouped into 3 behaviours driven by 1 question. Everything below is already set up — edit or delete any rule once the template is in your workspace.
Driven by “Food quality”
- Reveals questions
If “Food quality” is 1 or 2, the form reveals “Tell us what happened” and “Manager contact OK?”.
- Makes answers required
If “Food quality” is 1 or 2, “Tell us what happened” becomes required before the form can be submitted.
- Reveals questions
If “Food quality” is 4 or more, the form reveals “Leave us a review note”.
Set it up step by step
- 1
Put a QR code on the receipt or table
Feedback captured within minutes of the meal is far more accurate than a survey sent the next day.
- 2
Act fast on low food quality scores
A same-day manager callback often turns a two-star experience into a returning guest.
- 3
Route high scores to review sites
Guests who just rated the meal highly are the most likely to leave a genuine, positive review if asked immediately.
- 4
Track speed and service separately
The two ratings expose whether kitchen timing or floor staffing needs attention.
Mistakes to avoid
- Combining food and service into one overall score, hiding which part actually failed.
- Not following up on manager contact requests within the same day.
- Asking for a public review before checking whether the visit was actually a good one.
What it pairs with
Most teams don't run this form on its own. These are the forms and systems it sits next to.
What to do with the responses
Review low scores daily, call guests who agreed to a manager contact, and route strong scores toward a public review link.
Works in both layouts
Forms that overlap this one
These pages cover the same subject ground as the dining feedback form, matched on the words people actually search for.
Restaurant Customer Feedback Survey
bookingcateringcustomerdiningfeedback
Food Allergy & Dietary Notice
bookingcateringdiningfeedbackfood
Table Reservation Form
bookingcateringdiningfeedbackguest
Food Truck Event Booking Form
bookingcateringdiningfeedbackfood
Private Dining & Event Booking Form
bookingcateringdiningfeedbackguest
Menu Tasting Feedback
bookingcateringdiningfeedbackguest
Frequently asked questions
Where should this form live?
A QR code on the table or receipt gets the highest response rate, right as the meal ends.
How fast should a low-score follow-up happen?
Same day if possible — the goal is to reach the guest before they post a public review.
Should this replace review site monitoring?
No, use it alongside review monitoring; it simply catches unhappy guests earlier.
Can I offer an incentive for completing it?
A small discount on the next visit works well and keeps the form itself honest and unbiased.
Is the Dining Feedback Form template free to use?
Yes. You can preview and test Dining Feedback Form on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.
What does the Dining Feedback Form template ask for?
It asks 12 questions across 1 page, 5 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.
Can I edit the Dining Feedback Form form after copying it?
Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the card and classic layouts, restyle it to match your brand, and set who gets notified on each submission.
How does the conditional logic in this restaurants & hospitality form work?
4 conditional rules ship with the template: Features advanced show logic: if “Food quality” is 1 or 2, the form dynamically exposes “Tell us what happened”. Otherwise that question never appears. Features conditional validation: if “Food quality” is 1 or 2, “Tell us what happened” becomes mandatory before the form can be sent. Features advanced show logic: if “Food quality” is 1 or 2, the form dynamically exposes “Manager contact OK?”. Otherwise that question never appears. All rules are editable in the Logic tab.
Where do responses to the Dining Feedback Form form go?
Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.
Can I embed the Dining Feedback Form form on my own website?
Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.
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