Legal · free template

Landlord Dispute Intake

Two-page intake for a landlord and tenant dispute: the tenancy details, what the disagreement is about, notices served and what each side wants.

A ready-to-use legal & professional services form for law firms and in-house legal teams: 22 questions, 2 pages, 4 conditional rules.

Questions: 22
Pages: 2
Layouts: classic · card
Time to complete: ≈ 7 min
Conditional rules: 4

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Your full name

Contact number

Include your country code.

Email address

Are you the landlord or the tenant?

The landlordThe tenantActing for one of them

Who are you acting for, and in what capacity?

Property address

Live preview of page 1 — 22 questions in total.

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Compliance checklist

Ready to publish

Payment items priced — passingEvery payment question charges a real amount, so a submission always records a payment.
Conditional logic resolves — passingEvery rule points at a question or page that exists in this template.
Legal text not required — passingThis template collects neither health nor regulated financial information.
Question labels unique — passingLogic and exports address questions by label, so duplicates are ambiguous.

What happens after submit: nothing is stored in this preview. On your own copy, every response triggers an instant email notification and lands in your response dashboard, ready to export or forward.

Happy with it? Take a copy into your workspace — every question, rule and setting comes with it.

Who this template is for

Landlord Dispute Intake is built for law firms and in-house legal teams who need to intake a matter with the facts, parties and consent recorded.

Law firms and in-house legal teams working in legal & professional services.
Teams who need to intake a matter with the facts, parties and consent recorded without writing code or paying for a custom build.
Anyone replacing conflict checks delayed by missing intake detail with one structured record per enquiry.
Respondents are clients and claimants — the form asks them 22 questions across 2 screens.
Mobile-heavy audiences, thanks to the one-question-per-screen card layout.

Why this form is useful

It removes the cost of conflict checks delayed by missing intake detail and turns each submission into a record your team can act on immediately.

14 questions are required, so submissions arrive complete instead of needing a follow-up email.
It collects a verified email address so replies and confirmations land.
It captures a phone number for urgent follow-up.
It accepts a document or photo upload as evidence.
It pins the request to a specific date.
It captures a full postal address.
It captures a numeric value you can filter and sort on.
Conditional logic hides 4 questions until they are relevant — shorter forms convert better than long ones.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

1Press “Use this template” — a fresh copy of Landlord Dispute Intake lands in your workspace, ready to edit.
2Rename or delete any question, and change what is required. Nothing here is fixed.
3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
4Check the upload limits on the file question so respondents can attach what you actually need.
5Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
6Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 4 conditional rules ship with it.

Features conditional validation: if “Has any notice been served?” is Yes, “What notice, and when was it served?” becomes mandatory before the form can be sent.
Features advanced show logic: if “What is the dispute about?” is Deposit, the form dynamically exposes “Where is the deposit held?”. Otherwise that question never appears.
Features conditional validation: if “Is anything already at a court or tribunal?” is Yes, “Which court or tribunal, and are there any dates?” becomes mandatory before the form can be sent.
Features conditional validation: if “Are you the landlord or the tenant?” is Acting for one of them, “Who are you acting for, and in what capacity?” becomes mandatory before the form can be sent.
All 4 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.

About this template

Tenancy disputes come to an adviser mid-story, and the first job is to establish the tenancy itself before anyone argues about the disagreement. This two-page intake does that. The first page asks who is enquiring and whether they are the landlord, the tenant or acting for one of them, then the property address, when the tenancy started, what type of agreement it is, what the rent is and how it is paid, how many people live there, and whether a deposit was taken and where it is held. The second page turns to the dispute: what it is about — arrears, repairs, deposit, a notice to leave, harassment, a rent increase — what has happened so far, whether any notice has been served and when, whether anything is already at a court or tribunal, and what the client wants to happen. Uploads cover the agreement, notices and photographs. Housing law is intensely local: notice periods, deposit rules and possession procedure differ by country, state and sometimes city, so check the rules for the property's location rather than relying on general guidance.

What this form asks

Every question is editable — rename it, make it optional, or delete it entirely.

Page 1 — The tenancy

Your full namerequired
Contact numberrequired
Email addressrequired
Are you the landlord or the tenant?required
Who are you acting for, and in what capacity?
Property address
When did the tenancy start?required
What kind of agreement is it?required
Monthly rentrequired
Is a deposit involved?required
Where is the deposit held?
How many people live there?

Page 2 — The dispute

What is the dispute about?required
Tell us what has happened, in orderrequired
Has any notice been served?required
What notice, and when was it served?
Is anything already at a court or tribunal?required
Which court or tribunal, and are there any dates?
Is rent being paid at the moment?required
What have you already tried?
What do you want to happen?required
Upload the agreement, notices or photos

22 questions in total.

Example of a completed landlord-tenant dispute intake

This sample shows how a tenancy dispute is described before an adviser assesses it.

Your full name: Nadia Kowalski
Are you the landlord or the tenant?: The tenant
Property address: 17 Chestnut Court, Flat 3, Manchester, M14 5TR
When did the tenancy start?: 1 June 2024
What kind of agreement is it?: Assured shorthold tenancy
What is the dispute about?: Deposit not returned
Tell us what has happened, in order: I moved out on 30 April and the landlord has not returned the deposit or given a reason.
Is anything already at a court or tribunal?: No
What do you want to happen?: The deposit back

Sample data — no real people, addresses or records are shown.

How the form changes as it's filled in

This template ships with 4 conditional rules, grouped into 4 behaviours driven by 4 questions. Everything below is already set up — edit or delete any rule once the template is in your workspace.

Driven by “Has any notice been served?”

Makes answers required
If “Has any notice been served?” is Yes, “What notice, and when was it served?” becomes required before the form can be submitted.

Driven by “What is the dispute about?”

Reveals questions
If “What is the dispute about?” is Deposit, the form reveals “Where is the deposit held?”.

Driven by “Is anything already at a court or tribunal?”

Makes answers required
If “Is anything already at a court or tribunal?” is Yes, “Which court or tribunal, and are there any dates?” becomes required before the form can be submitted.

Driven by “Are you the landlord or the tenant?”

Makes answers required
If “Are you the landlord or the tenant?” is Acting for one of them, “Who are you acting for, and in what capacity?” becomes required before the form can be submitted.

Set it up step by step

1
Establish the tenancy before the dispute
Start date, agreement type and rent decide which rules apply, and asking them first stops the story from being read against the wrong framework.
2
Get the notice date exactly
When a notice was served often matters more than what it said, so capture the date as its own field rather than inside the story.
3
Ask for the documents once
One upload field for agreement, notices and photos gets more files than three separate ones ever will.
4
Name the area you cover
Housing rules vary by locality, so say which area you advise on above the form to save people the wait.

Mistakes to avoid

Stating notice periods in help text, when they differ by location and change with legislation.
Asking only the tenant's version of the questions, so the form cannot be used by the landlord side.
Missing whether anything is already at a tribunal, which changes what an adviser can do this week.

What it pairs with

Most teams don't run this form on its own. These are the forms and systems it sits next to.

What to do with the responses

Check any served notice and hearing date before advising, log the enquiry against the property address, and confirm the scope of help in writing.

Works in both layouts

Browse classic templates Browse card templates

Forms that overlap this one

These pages cover the same subject ground as the landlord dispute intake, matched on the words people actually search for.

Privacy & compliance

This form collects identity or financial details. Enable encrypted answers on the sensitive fields, avoid emailing full values in notifications, and delete responses once the check is complete.

Frequently asked questions

Can both landlords and tenants use it?

Yes. The second question sets which side is enquiring and the wording stays neutral throughout, which also lets a service spot both sides of one dispute.

How is it different from a maintenance request?

The Tenant Maintenance Request reports a repair to a landlord or agent. This form is for a dispute that has already gone beyond a repair request.

Will the form say whether a notice is valid?

No. Validity depends on local rules and on the paperwork itself, so the form records what was served and when for an adviser to check.

What if there is no written agreement?

Say so in the agreement question. A verbal tenancy still matters, and knowing there is nothing in writing changes what evidence an adviser looks for.

Is the Landlord Dispute Intake template free to use?

Yes. You can preview and test Landlord Dispute Intake on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.

What does the Landlord Dispute Intake template ask for?

It asks 22 questions across 2 pages, 14 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.

Can I edit the Landlord Dispute Intake form after copying it?

Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the classic and card layouts, restyle it to match your brand, and set who gets notified on each submission.

How does the conditional logic in this legal & professional services form work?

4 conditional rules ship with the template: Features conditional validation: if “Has any notice been served?” is Yes, “What notice, and when was it served?” becomes mandatory before the form can be sent. Features advanced show logic: if “What is the dispute about?” is Deposit, the form dynamically exposes “Where is the deposit held?”. Otherwise that question never appears. Features conditional validation: if “Is anything already at a court or tribunal?” is Yes, “Which court or tribunal, and are there any dates?” becomes mandatory before the form can be sent. All rules are editable in the Logic tab.

Where do responses to the Landlord Dispute Intake form go?

Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.

Can I embed the Landlord Dispute Intake form on my own website?

Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.

Can respondents upload files?

Yes. This template includes a file upload question, so respondents can attach documents or photos with their answers. You can adjust the accepted file types and size limits on that question.

More forms teams pair with the landlord dispute intake.

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Landlord Dispute Intake

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