Card Forms · community shared

Price Match Request Card — shared by the community

Marta K. shared this 14-question build with 2 conditional rules already wired up. Test it below, then take a copy.

A ready-to-use card forms form for teams who want a conversational, one-question-at-a-time flow: 14 questions, 1 page, 2 conditional rules.

Shared by
Marta K. · Practice manager
Questions
14
Replies
21
Copies taken
178
See the library version

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Live preview and test console

This is the real form. Answer it to test the 2 conditional rules — nothing is sent or stored.

Found a Lower Price?

Requests after purchase are subject to the store's published policy.

When Are You Requesting a Match?

Use the identifier on our product page or your receipt, not the other seller's internal stock code.

Include any variant or bundle details that affect the price.

For marketplace listings, name the actual seller as well as the marketplace.

Link directly to the product offer, not search results or a store homepage.

Enter the item price shown in the offer, before delivery. The reviewer will apply the store's comparison rules.

If you select Other, make sure the currency is visible in the linked offer or screenshot.

Check the exact variant. Out-of-stock offers may not qualify.

Is the Lower-Priced Item Available?

Include the product, seller, price, currency, and any offer conditions. Crop out personal information and payment details.

Any file type up to 50 MB (larger files are rejected) · uploads are saved on the live form

2 questions are hidden by conditional logic right now — change an answer above to reveal them.

Works for you? Take Marta K.'s copy into your own workspace — questions, rules and settings included.

Who this template is for

Price Match Request Card is built for teams who want a conversational, one-question-at-a-time flow who need to keep completion high by asking one thing per screen.

  • Teams who want a conversational, one-question-at-a-time flow working in card forms.
  • Teams who need to keep completion high by asking one thing per screen without writing code or paying for a custom build.
  • Anyone replacing long scrolling forms abandoned halfway with one structured record per enquiry.
  • Respondents are anyone answering on a phone — the form asks them 14 questions across 1 screen.
  • Mobile-heavy audiences, thanks to the one-question-per-screen card layout.

Why this form is useful

It removes the cost of long scrolling forms abandoned halfway and turns each submission into a record your team can act on immediately.

  • 10 questions are required, so submissions arrive complete instead of needing a follow-up email.
  • It collects a verified email address so replies and confirmations land.
  • It accepts a document or photo upload as evidence.
  • It captures a numeric value you can filter and sort on.
  • Conditional logic hides 2 questions until they are relevant — shorter forms convert better than long ones.
  • Every response is stored, searchable and exportable, so nothing depends on one person's inbox.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

  1. 1Press “Use this template” — a fresh copy of Price Match Request Card lands in your workspace, ready to edit.
  2. 2Rename or delete any question, and change what is required. Nothing here is fixed.
  3. 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
  4. 4Check the upload limits on the file question so respondents can attach what you actually need.
  5. 5Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
  6. 6Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 2 conditional rules ship with it.

  • Features advanced show logic: if “When Are You Requesting a Match?” is After purchase, the form dynamically exposes “Order Number”. Otherwise that question never appears.
  • Features advanced show logic: if “Is the Lower-Priced Item Available?” is Not sure, the form dynamically exposes “Availability Details”. Otherwise that question never appears.
  • All 2 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.

What this form asks

Request a Price Match

  • Your Namerequired
  • Email for the Decisionrequired
  • When Are You Requesting a Match?required
  • Order Number
  • Product Namerequired
  • Model or SKUrequired
  • Size, Color, or Configuration
  • Lower-Price Sellerrequired
  • Lower-Price Listing Linkrequired
  • Advertised Item Pricerequired
  • Offer Currencyrequired
  • Is the Lower-Priced Item Available?required
  • Availability Details
  • Offer Screenshot

Conditional logic in this build

  • WhenWhen Are You Requesting a Match?is After purchase, showOrder Number”.
  • WhenIs the Lower-Priced Item Available?is Not sure, showAvailability Details”.

Questions about this shared form

Does submitting this card guarantee a price match?

No. It collects the details needed for a review. Your confirmation message should say that approval depends on the store's published policy and verification of the offer.

Can customers use it after buying an item?

Yes, if your policy allows it. Selecting After purchase reveals the optional Order Number field so reviewers can locate the purchase; they can request the reference later if it is missing.

Should a screenshot be required?

Usually not. A direct listing link is the main review source, while an optional screenshot preserves time-sensitive details. If your store accepts offline advertised offers, adapt the link requirement and evidence instructions before publishing.

Can this card reserve an item while the request is reviewed?

No. Keep price review separate from inventory commitments. Use the Product Pre-Order Card for products you explicitly make available for preorder, with its own availability and fulfillment instructions.

Is the Price Match Request Card template free to use?

Yes. You can preview and test Price Match Request Card on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.

What does the Price Match Request Card template ask for?

It asks 14 questions across 1 page, 10 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.

Can I edit the Price Match Request Card form after copying it?

Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the classic and card layouts, restyle it to match your brand, and set who gets notified on each submission.

How does the conditional logic in this card forms form work?

2 conditional rules ship with the template: Features advanced show logic: if “When Are You Requesting a Match?” is After purchase, the form dynamically exposes “Order Number”. Otherwise that question never appears. Features advanced show logic: if “Is the Lower-Priced Item Available?” is Not sure, the form dynamically exposes “Availability Details”. Otherwise that question never appears. All 2 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other. All rules are editable in the Logic tab.

Where do responses to the Price Match Request Card form go?

Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.

Can I embed the Price Match Request Card form on my own website?

Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.

Can respondents upload files?

Yes. This template includes a file upload question, so respondents can attach documents or photos with their answers. You can adjust the accepted file types and size limits on that question.