Survey Form — shared by the community
Clara D. shared this 10-question build with 2 conditional rules already wired up. Test it below, then take a copy.
A ready-to-use surveys & feedback form for product, support and customer-experience teams: 10 questions, 3 pages, 2 conditional rules.
- Shared by
- Clara D. · Non-profit programme lead
- Questions
- 10
- Replies
- 10
- Copies taken
- 427
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Live preview and test console
This is the real form. Answer it to test the flow — nothing is sent or stored.
Page 1 of 3 — Screening
This template runs as a straight sequence — no branching rules.
Works for you? Take Clara D.'s copy into your own workspace — questions, rules and settings included.
Who this template is for
Survey Form is built for product, support and customer-experience teams who need to measure satisfaction and capture the reason behind every score.
- Product, support and customer-experience teams working in surveys & feedback.
- Teams who need to measure satisfaction and capture the reason behind every score without writing code or paying for a custom build.
- Anyone replacing ratings with no context, so nothing actionable comes out of them with one structured record per enquiry.
- Respondents are customers, users and members — the form asks them 10 questions across 3 screens.
- Mobile-heavy audiences, thanks to the one-question-per-screen card layout.
Why this form is useful
It removes the cost of ratings with no context, so nothing actionable comes out of them and turns each submission into a record your team can act on immediately.
- 2 questions are required, so submissions arrive complete instead of needing a follow-up email.
- It collects a verified email address so replies and confirmations land.
- It scores satisfaction on a consistent scale.
- Conditional logic hides 2 questions until they are relevant — shorter forms convert better than long ones.
- Splitting the form across 3 pages keeps each screen short and shows respondents how much is left.
- Every response is stored, searchable and exportable, so nothing depends on one person's inbox.
How to use this template
From copy to live form is a few minutes of work, and every step is reversible.
- 1Press “Use this template” — a fresh copy of Survey Form lands in your workspace, ready to edit.
- 2Rename or delete any question, and change what is required. Nothing here is fixed.
- 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
- 4Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
- 5Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.
Logic and conditions blueprint
Exactly how this form behaves as it is answered — 2 conditional rules ship with it.
- Features skip logic: if “Have you used this in the last 3 months?” is No, respondents jump straight to “Your experience” and skip everything in between.
- Features conditional validation: if “Would you like to enter a prize draw for completing this survey?” is Yes, “Email address” becomes mandatory before the form can be sent.
- All 2 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.
What this form asks
Page 1 — Screening
- Have you used this in the last 3 months?required
Page 2 — Your experience
- Statement 1 — replace with your first topic
- Statement 2 — replace with your second topic
- Statement 3 — replace with your third topic
- Which of these best describes you?
- Anything else you'd like to add?
Page 3 — About you
- Age range
- How often do you use this?
- Would you like to enter a prize draw for completing this survey?
- Email addressrequired
Conditional logic in this build
- When “Have you used this in the last 3 months?” is No, skip “Your experience”.
- When “Would you like to enter a prize draw for completing this survey?” is Yes, require “Email address”.
Questions about this shared form
How is this different from the Customer Satisfaction (CSAT) Survey?
CSAT is narrow by design — one transaction, one fixed scale, tracked over time. This Survey Form is broader and built for one-off or periodic research covering several topics at once, with statements you customise per project.
How is this different from the general Feedback Form?
The Feedback Form is open-ended and reactive — people fill it in whenever they have something to say. This Survey Form is structured and proactive — you decide the questions in advance and send it to a defined audience.
Can I add more rated statements?
Yes, though keep the total under eight or nine — completion drops sharply past that on a rating-heavy survey.
Should I always include a prize draw?
No — it helps response rates for longer surveys but adds an extra required email field; skip it for short, internal surveys where response rates are already high.
Is the Survey Form template free to use?
Yes. You can preview and test Survey Form on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.
What does the Survey Form template ask for?
It asks 10 questions across 3 pages, 2 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.
Can I edit the Survey Form form after copying it?
Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the classic and card layouts, restyle it to match your brand, and set who gets notified on each submission.
How does the conditional logic in this surveys & feedback form work?
2 conditional rules ship with the template: Features skip logic: if “Have you used this in the last 3 months?” is No, respondents jump straight to “Your experience” and skip everything in between. Features conditional validation: if “Would you like to enter a prize draw for completing this survey?” is Yes, “Email address” becomes mandatory before the form can be sent. All 2 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other. All rules are editable in the Logic tab.
Where do responses to the Survey Form form go?
Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.
Can I embed the Survey Form form on my own website?
Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.
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