Hotel Guest Satisfaction
Post-stay survey rating room, service, cleanliness and likelihood to return.
A ready-to-use restaurants & hospitality form for restaurants, hotels and venues: 12 questions, 2 pages.
- Questions
- 12
- Pages
- 2
- Layouts
- classic
Also filed under
Live preview and test console
This is the real form. Answer it to test the flow — nothing is sent or stored.
Page 1 of 2 — Your stay
This template runs as a straight sequence — no branching rules.
Compliance checklist
- Payment items priced — passingEvery payment question charges a real amount, so a submission always records a payment.
- Conditional logic resolves — passingEvery rule points at a question or page that exists in this template.
- Legal text not required — passingThis template collects neither health nor regulated financial information.
- Question labels unique — passingLogic and exports address questions by label, so duplicates are ambiguous.
What happens after submit: nothing is stored in this preview. On your own copy, every response triggers an instant email notification and lands in your response dashboard, ready to export or forward.
Happy with it? Take a copy into your workspace — every question, rule and setting comes with it.
Who this template is for
Hotel Guest Satisfaction is built for restaurants, hotels and venues who need to take bookings with party size, timing and special requests.
- Restaurants, hotels and venues working in restaurants & hospitality.
- Teams who need to take bookings with party size, timing and special requests without writing code or paying for a custom build.
- Anyone replacing handwritten booking notes and lost dietary requirements with one structured record per enquiry.
- Respondents are guests and diners — the form asks them 12 questions across 2 screens.
Why this form is useful
It removes the cost of handwritten booking notes and lost dietary requirements and turns each submission into a record your team can act on immediately.
- 2 questions are required, so submissions arrive complete instead of needing a follow-up email.
- It collects a verified email address so replies and confirmations land.
- It pins the request to a specific date.
- It scores satisfaction on a consistent scale.
- It measures sentiment on a numeric scale.
- Splitting the form across 2 pages keeps each screen short and shows respondents how much is left.
- Every response is stored, searchable and exportable, so nothing depends on one person's inbox.
How to use this template
From copy to live form is a few minutes of work, and every step is reversible.
- 1Press “Use this template” — a fresh copy of Hotel Guest Satisfaction lands in your workspace, ready to edit.
- 2Rename or delete any question, and change what is required. Nothing here is fixed.
- 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
- 4Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
- 5Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.
Logic and conditions blueprint
Exactly how this form behaves as it is answered.
- This template ships without branching rules, but it does use page-by-page progress with validation on each step.
- You can add branching yourself in the Logic tab — pick a question, a condition, and the field or page it should reveal, hide, require or skip to.
What this form asks
Every question is editable — rename it, make it optional, or delete it entirely.
Page 1 — Your stay
- Room number or booking reference
- Check-out date
- Overall stay
- Room comfort
- Cleanliness
- Staff and service
- Breakfast and dining
Page 2 — Tell us more
- How likely are you to recommend us?
- Did anything go wrong during your stay?required
- What stood out — good or bad?
- Would you stay with us again?
- Email (only if you'd like a reply)required
12 questions in total.
Works in this layout
Forms that overlap this one
These pages cover the same subject ground as the hotel guest satisfaction, matched on the words people actually search for.
Restaurant Customer Feedback Survey
bookingcateringdiningfeedbackguest
Breakfast Order Form
bookingcateringdiningfeedbackguest
Hotel Booking Quotation Form
bookingcateringdiningfeedbackguest
Guest Satisfaction Survey
cleanlinesfeedbackguesthotelpost
Concierge & Special Requests
bookingcateringdiningfeedbackguest
Group Booking Request
bookingcateringdiningfeedbackguest
Frequently asked questions
Is the Hotel Guest Satisfaction template free to use?
Yes. You can preview and test Hotel Guest Satisfaction on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.
What does the Hotel Guest Satisfaction template ask for?
It asks 12 questions across 2 pages, 2 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.
Can I edit the Hotel Guest Satisfaction form after copying it?
Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the classic layout, restyle it to match your brand, and set who gets notified on each submission.
Can I add conditional logic to this restaurants & hospitality form?
Yes. The template runs as a straight sequence out of the box, and you can add show, hide, require or skip rules in the Logic tab — pick a question, a condition, and the field or page it should affect.
Where do responses to the Hotel Guest Satisfaction form go?
Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.
Can I embed the Hotel Guest Satisfaction form on my own website?
Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.
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