Tenant Reference Request Form
Sent to a previous landlord or employer: rent history, conduct and a would-rent-again answer.
A ready-to-use real estate & property form for agents, lettings teams and property managers: 14 questions, 2 pages, 4 conditional rules.
- Questions
- 14
- Pages
- 2
- Layouts
- classic · card
- Conditional rules
- 4
Searches this template answers
- tenant reference form
- landlord reference request
- tenant reference request form
- previous landlord reference
Also filed under
Live preview and test console
This is the real form. Answer it to test the 2 conditional rules — nothing is sent or stored.
Page 1 of 2 — Referee & tenancy
Every question on this page is currently visible.
Compliance checklist
- Payment items priced — passingEvery payment question charges a real amount, so a submission always records a payment.
- Conditional logic resolves — passingEvery rule points at a question or page that exists in this template.
- Legal text not required — passingThis template collects neither health nor regulated financial information.
- Question labels unique — passingLogic and exports address questions by label, so duplicates are ambiguous.
What happens after submit: nothing is stored in this preview. On your own copy, every response triggers an instant email notification and lands in your response dashboard, ready to export or forward.
Happy with it? Take a copy into your workspace — every question, rule and setting comes with it.
Who this template is for
Tenant Reference Request Form is built for agents, lettings teams and property managers who need to pre-qualify enquiries and gather documents up front.
- Agents, lettings teams and property managers working in real estate & property.
- Teams who need to pre-qualify enquiries and gather documents up front without writing code or paying for a custom build.
- Anyone replacing viewings booked with people who were never eligible with one structured record per enquiry.
- Respondents are buyers, renters and landlords — the form asks them 14 questions across 2 screens.
- Mobile-heavy audiences, thanks to the one-question-per-screen card layout.
Why this form is useful
It removes the cost of viewings booked with people who were never eligible and turns each submission into a record your team can act on immediately.
- 9 questions are required, so submissions arrive complete instead of needing a follow-up email.
- It collects a verified email address so replies and confirmations land.
- It captures a phone number for urgent follow-up.
- It captures a numeric value you can filter and sort on.
- Conditional logic hides 4 questions until they are relevant — shorter forms convert better than long ones.
- Splitting the form across 2 pages keeps each screen short and shows respondents how much is left.
- Every response is stored, searchable and exportable, so nothing depends on one person's inbox.
How to use this template
From copy to live form is a few minutes of work, and every step is reversible.
- 1Press “Use this template” — a fresh copy of Tenant Reference Request Form lands in your workspace, ready to edit.
- 2Rename or delete any question, and change what is required. Nothing here is fixed.
- 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
- 4Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
- 5Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.
Logic and conditions blueprint
Exactly how this form behaves as it is answered — 4 conditional rules ship with it.
- Features advanced show logic: if “Any arrears or disputes?” is Yes, the form dynamically exposes “Details of the arrears or dispute”. Otherwise that question never appears.
- Features conditional validation: if “Any arrears or disputes?” is Yes, “Details of the arrears or dispute” becomes mandatory before the form can be sent.
- Features advanced show logic: if “Would you rent to them again?” is No, the form dynamically exposes “Reason”. Otherwise that question never appears.
- Features conditional validation: if “Would you rent to them again?” is No, “Reason” becomes mandatory before the form can be sent.
- All 4 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.
About this template
The single most useful line in a tenant reference is rarely the rent history — it is whether the person answering would do it again, and this form is built so that answer is never given without explanation. It opens by establishing who is replying and how they know the applicant, because a landlord reference and an employer reference carry different weight and should be read differently. The second page asks about payment reliability with a three-point scale rather than a blunt yes or no, since 'often late' is a materially different signal from a single missed payment years ago. Answering yes to arrears or disputes opens a short explanation field, which stops a tick-box answer from hiding a story that actually matters to the decision. The closing question, whether the referee would rent to the applicant again, is deliberately placed last so the referee has already thought through the specifics before giving their overall view, and a no there requires a reason rather than being left to speak for itself.
What this form asks
Every question is editable — rename it, make it optional, or delete it entirely.
Page 1 — Referee & tenancy
- Referee namerequired
- Company or rolerequired
- Email addressrequired
- Phone number
- Applicant namerequired
- Relationship to applicantrequired
Page 2 — The reference
- Tenancy or employment datesrequired
- Rent or salary amount
- Paid on time?required
- Any arrears or disputes?required
- Details of the arrears or dispute
- Property returned in good condition?
- Would you rent to them again?required
- Reason
14 questions in total.
How the form changes as it's filled in
This template ships with 4 conditional rules, grouped into 4 behaviours driven by 2 questions. Everything below is already set up — edit or delete any rule once the template is in your workspace.
Driven by “Any arrears or disputes?”
- Reveals questions
If “Any arrears or disputes?” is Yes, the form reveals “Details of the arrears or dispute”.
- Makes answers required
If “Any arrears or disputes?” is Yes, “Details of the arrears or dispute” becomes required before the form can be submitted.
Driven by “Would you rent to them again?”
- Reveals questions
If “Would you rent to them again?” is No, the form reveals “Reason”.
- Makes answers required
If “Would you rent to them again?” is No, “Reason” becomes required before the form can be submitted.
Set it up step by step
- 1
Send it directly to the named contact
Verify the phone number or email independently rather than trusting only what the applicant supplied.
- 2
Read the payment scale alongside arrears
Occasional lateness with no arrears is a different risk profile from arrears with no lateness noted.
- 3
Treat a no on 'would rent again' as a stop point
Do not proceed to approval until you have read the stated reason in full.
- 4
File the completed reference with the tenancy pack
Keep it alongside the signed Rental Application Form for the full record.
Mistakes to avoid
- Accepting a verbal reference over the phone with nothing kept on file.
- Skipping the arrears question because the rent was eventually paid in full.
- Not asking the relationship-to-applicant question, which makes an employer reference look like a landlord one.
What it pairs with
Most teams don't run this form on its own. These are the forms and systems it sits next to.
What to do with the responses
Cross-check the reference against the application, follow up by phone on any dispute or negative answer, and file it before finalising approval.
Works in both layouts
Forms that overlap this one
These pages cover the same subject ground as the tenant reference request form, matched on the words people actually search for.
Tenant Reference Request
agentapplicationconductemployerestate
Tenant Screening Form
applicationestatehistoryhousinglandlord
Tenant Maintenance Request
applicationestatehousinglandlordlease
Rental Application Form
agentapplicationestatehousinglandlord
Tenancy Application Form
agentapplicationestatehousinglandlord
Guarantor Application Form
agentapplicationestatehousinglandlord
Privacy & compliance
This form collects health information. Keep access limited to the people who need it, turn on encrypted answers for the clinical questions, and set a retention window so records don't sit in the dashboard forever.
Frequently asked questions
Can this be completed by phone instead of the form?
Yes, but record the answers in the same fields so every application has a comparable record.
What if the previous landlord will not respond?
Try the employer reference and bank statements instead, and note the gap in the application file.
Should employer references answer the rent questions?
No, the salary and payment questions are aimed at landlord referees; employer replies focus on employment dates and conduct.
How much weight should one negative reference carry?
Read it alongside income and current references rather than in isolation; one dispute years ago is different from a recent pattern.
Is the Tenant Reference Request Form template free to use?
Yes. You can preview and test Tenant Reference Request Form on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.
What does the Tenant Reference Request Form template ask for?
It asks 14 questions across 2 pages, 9 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.
Can I edit the Tenant Reference Request Form form after copying it?
Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the classic and card layouts, restyle it to match your brand, and set who gets notified on each submission.
How does the conditional logic in this real estate & property form work?
4 conditional rules ship with the template: Features advanced show logic: if “Any arrears or disputes?” is Yes, the form dynamically exposes “Details of the arrears or dispute”. Otherwise that question never appears. Features conditional validation: if “Any arrears or disputes?” is Yes, “Details of the arrears or dispute” becomes mandatory before the form can be sent. Features advanced show logic: if “Would you rent to them again?” is No, the form dynamically exposes “Reason”. Otherwise that question never appears. All rules are editable in the Logic tab.
Where do responses to the Tenant Reference Request Form form go?
Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.
Can I embed the Tenant Reference Request Form form on my own website?
Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.
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