Cleaning · free template

Cleaning Service Inquiry Form

One inbox for every cleaning question — pricing, availability and rescheduling.

A ready-to-use cleaning & facilities form for small teams who need a reliable intake process: 13 questions, 3 pages, 2 conditional rules.

Questions
13
Pages
3
Layouts
card · classic
Conditional rules
2
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Live preview and test console

This is the real form. Answer it to test the 2 conditional rules — nothing is sent or stored.

Page 1 of 3Your enquiry

Ask us anything about our cleaning services

Leave blank if your question is not about a specific date.

2 questions are hidden by conditional logic right now — change an answer above to reveal them.

What happens after submit: nothing is stored in this preview. On your own copy, every response triggers an instant email notification and lands in your response dashboard, ready to export or forward.

Happy with it? Take a copy into your workspace — every question, rule and setting comes with it.

Who this template is for

Cleaning Service Inquiry Form is built for small teams who need a reliable intake process who need to collect the same complete information from everyone.

  • Small teams who need a reliable intake process working in cleaning & facilities.
  • Teams who need to collect the same complete information from everyone without writing code or paying for a custom build.
  • Anyone replacing chasing missing details over email with one structured record per enquiry.
  • Respondents are the people you send it to — the form asks them 13 questions across 3 screens.
  • Mobile-heavy audiences, thanks to the one-question-per-screen card layout.

Why this form is useful

It removes the cost of chasing missing details over email and turns each submission into a record your team can act on immediately.

  • 6 questions are required, so submissions arrive complete instead of needing a follow-up email.
  • It collects a verified email address so replies and confirmations land.
  • It captures a phone number for urgent follow-up.
  • It accepts a document or photo upload as evidence.
  • It pins the request to a specific date.
  • It captures a full postal address.
  • Conditional logic hides 2 questions until they are relevant — shorter forms convert better than long ones.
  • Splitting the form across 3 pages keeps each screen short and shows respondents how much is left.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

  1. 1Press “Use this template” — a fresh copy of Cleaning Service Inquiry Form lands in your workspace, ready to edit.
  2. 2Rename or delete any question, and change what is required. Nothing here is fixed.
  3. 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
  4. 4Check the upload limits on the file question so respondents can attach what you actually need.
  5. 5Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
  6. 6Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 2 conditional rules ship with it.

  • Features advanced show logic: if “What is your enquiry about?” is Rescheduling an existing clean, the form dynamically exposes “Which date is currently booked?”. Otherwise that question never appears.
  • Features advanced show logic: if “What is your enquiry about?” is Pricing, the form dynamically exposes “Property size (bedrooms and bathrooms)”. Otherwise that question never appears.
  • All 2 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.

About this template

Cleaning businesses lose more work to unanswered questions than to lost quotes. This inquiry form is the catch-all you put on your website footer, your Google Business Profile and your Instagram bio so pricing questions, availability checks, reschedule requests and one-off special requests all land in the same organised place. The visitor gives their name, email and phone, picks the service they are interested in from a dropdown that mirrors your actual service list, names a preferred date if the question is about scheduling, and writes their message. A short reason-for-contact question routes the enquiry so a reschedule never sits behind a cold price question, and a how-did-you-find-us question tells you whether your local listing or your social bio is doing the work. Every submission is timestamped and searchable, which turns your inbox into a lightweight customer record you can check before you call back.

What this form asks

Every question is editable — rename it, make it optional, or delete it entirely.

Page 1 — Your enquiry

  • What is your enquiry about?required
  • Service interested inrequired
  • Preferred date
  • Which date is currently booked?
  • Property size (bedrooms and bathrooms)

Page 2 — Your details

  • Your namerequired
  • Email addressrequired
  • Best phone number
  • Property address (optional)
  • How did you find us?

Page 3 — Your message

  • Your messagerequired
  • Photos (optional)
  • Agreementrequired

13 questions in total.

How the form changes as it's filled in

This template ships with 2 conditional rules, grouped into 2 behaviours driven by 1 question. Everything below is already set up — edit or delete any rule once the template is in your workspace.

Driven by “What is your enquiry about?

  • Reveals questions

    If “What is your enquiry about?” is Rescheduling an existing clean, the form reveals “Which date is currently booked?”.

  • Reveals questions

    If “What is your enquiry about?” is Pricing, the form reveals “Property size (bedrooms and bathrooms)”.

Works in both layouts

These pages cover the same subject ground as the cleaning service inquiry form, matched on the words people actually search for.

Frequently asked questions

How is this different from the quote form?

The quote form prices a job. This one answers questions — availability, rescheduling, a one-off request — so a simple question never gets treated like a full quote.

Can I get an email the moment someone asks?

Yes. Turn on notifications and each submission emails you instantly, with the customer's own confirmation message sent on submit.

Where should I put the link?

Your website contact page, your Google Business Profile, and your Instagram or Facebook bio. One link, one inbox.

Is the Cleaning Service Inquiry Form template free to use?

Yes. You can preview and test Cleaning Service Inquiry Form on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.

What does the Cleaning Service Inquiry Form template ask for?

It asks 13 questions across 3 pages, 6 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.

Can I edit the Cleaning Service Inquiry Form form after copying it?

Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the card and classic layouts, restyle it to match your brand, and set who gets notified on each submission.

How does the conditional logic in this cleaning & facilities form work?

2 conditional rules ship with the template: Features advanced show logic: if “What is your enquiry about?” is Rescheduling an existing clean, the form dynamically exposes “Which date is currently booked?”. Otherwise that question never appears. Features advanced show logic: if “What is your enquiry about?” is Pricing, the form dynamically exposes “Property size (bedrooms and bathrooms)”. Otherwise that question never appears. All 2 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other. All rules are editable in the Logic tab.

Where do responses to the Cleaning Service Inquiry Form form go?

Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.

Can I embed the Cleaning Service Inquiry Form form on my own website?

Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.

Can respondents upload files?

Yes. This template includes a file upload question, so respondents can attach documents or photos with their answers. You can adjust the accepted file types and size limits on that question.

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