Trades · free template

Handyman Job Request Form

Triage repair callouts by task, urgency, access and photos before you drive.

A ready-to-use home services & trades form for builders, electricians, plumbers and contractors: 16 questions, 3 pages, 3 conditional rules.

Questions
16
Pages
3
Layouts
classic · card
Conditional rules
3
Typical time
4 min
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Live preview and test console

This is the real form. Answer it to test the 3 conditional rules — nothing is sent or stored.

Page 1 of 3The job

Tell us what needs fixing

One wide photo and one close-up saves a wasted visit.

Any file type up to 10.0 MB (larger files are rejected) · uploads are saved on the live form

Every question on this page is currently visible.

What happens after submit: nothing is stored in this preview. On your own copy, every response triggers an instant email notification and lands in your response dashboard, ready to export or forward.

Happy with it? Take a copy into your workspace — every question, rule and setting comes with it.

Who this template is for

Handyman Job Request Form is built for builders, electricians, plumbers and contractors who need to scope a job and price it without a site visit for every enquiry.

  • Builders, electricians, plumbers and contractors working in home services & trades.
  • Teams who need to scope a job and price it without a site visit for every enquiry without writing code or paying for a custom build.
  • Anyone replacing quoting blind and travelling out for work that never lands with one structured record per enquiry.
  • Respondents are homeowners and site managers — the form asks them 16 questions across 3 screens.
  • Mobile-heavy audiences, thanks to the one-question-per-screen card layout.

Why this form is useful

It removes the cost of quoting blind and travelling out for work that never lands and turns each submission into a record your team can act on immediately.

  • 10 questions are required, so submissions arrive complete instead of needing a follow-up email.
  • It collects a verified email address so replies and confirmations land.
  • It captures a phone number for urgent follow-up.
  • It accepts a document or photo upload as evidence.
  • It captures a full postal address.
  • It allows multiple selections without free text.
  • Conditional logic hides 3 questions until they are relevant — shorter forms convert better than long ones.
  • Splitting the form across 3 pages keeps each screen short and shows respondents how much is left.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

  1. 1Press “Use this template” — a fresh copy of Handyman Job Request Form lands in your workspace, ready to edit.
  2. 2Rename or delete any question, and change what is required. Nothing here is fixed.
  3. 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
  4. 4Check the upload limits on the file question so respondents can attach what you actually need.
  5. 5Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
  6. 6Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 3 conditional rules ship with it.

  • Features advanced show logic: if “How urgent is this?” is Emergency — same day, the form dynamically exposes “Can someone be at the property within two hours?”. Otherwise that question never appears.
  • Features advanced show logic: if “Do you already have the parts or materials?” is No, the form dynamically exposes “Would you like us to supply materials?”. Otherwise that question never appears.
  • Features advanced show logic: if “Will someone be home during the visit?” is No, the form dynamically exposes “How should we access the property?”. Otherwise that question never appears.
  • All 3 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.

About this template

Handyman work lives or dies on triage: the difference between a profitable day and a wasted one is knowing, before you load the van, whether the job is a 20-minute fix or a half-day with a trip to the supply house. This form asks what needs doing from a task list you control, how urgent it is, whether the customer already has parts or materials, whether the work is inside or outside, how the property is accessed and whether anyone will be home. Photos are requested for every job because a photo of a leaking shut-off valve tells you more than three paragraphs. Urgent requests branch to a same-day question so genuine emergencies are visible in the inbox, and jobs that mention electrical, gas or structural work trigger a note that a licensed specialist may be required — which protects you from taking on work outside your licence.

What this form asks

Every question is editable — rename it, make it optional, or delete it entirely.

Page 1 — The job

  • What needs doing?required
  • Describe the jobrequired
  • Photos of the problemrequired
  • Is the work inside or outside?required

Page 2 — Timing and materials

  • How urgent is this?required
  • Can someone be at the property within two hours?
  • Do you already have the parts or materials?required
  • Would you like us to supply materials?
  • Preferred time of day

Page 3 — Property and contact

  • Property address
  • Property typerequired
  • Will someone be home during the visit?required
  • How should we access the property?
  • Your namerequired
  • Email addressrequired
  • Best phone number

16 questions in total.

How the form changes as it's filled in

This template ships with 3 conditional rules, grouped into 3 behaviours driven by 3 questions. Everything below is already set up — edit or delete any rule once the template is in your workspace.

Driven by “How urgent is this?

  • Reveals questions

    If “How urgent is this?” is Emergency — same day, the form reveals “Can someone be at the property within two hours?”.

Driven by “Do you already have the parts or materials?

  • Reveals questions

    If “Do you already have the parts or materials?” is No, the form reveals “Would you like us to supply materials?”.

Driven by “Will someone be home during the visit?

  • Reveals questions

    If “Will someone be home during the visit?” is No, the form reveals “How should we access the property?”.

Set it up step by step

  1. 1

    Edit the task list to your licence

    Remove anything you are not licensed to perform in your state so you never receive a job you have to refuse.

  2. 2

    Make photos required

    It feels demanding and it is the single biggest reduction in wasted callouts.

  3. 3

    Answer with a window and a minimum

    Reply with your callout minimum and an arrival window rather than a firm hour.

Mistakes to avoid

  • Accepting electrical or plumbing work that legally needs a licensed trade in your state.
  • Quoting a flat price before seeing a photo.
  • Not asking who will be home, then arriving at a locked house.

What it pairs with

Most teams don't run this form on its own. These are the forms and systems it sits next to.

What to do with the responses

Batch accepted jobs by neighbourhood and by supply-house trip; two jobs on one street beat one job across town.

Works in both layouts

These pages cover the same subject ground as the handyman job request form, matched on the words people actually search for.

Frequently asked questions

How do I stop out-of-scope requests?

The task checkboxes are your scope statement. Anything not listed arrives under 'Something else', which you can route to a polite referral reply.

Should I charge a callout fee?

Most handyman businesses charge a one-hour minimum. State it on the confirmation reply so it is never a surprise on the invoice.

Can property managers use this?

Yes — add a unit number and a tenant contact question and it works as a maintenance request form for a small portfolio.

What about emergencies?

Emergency submissions expose a two-hour availability question, so you can tell a real emergency from a customer who simply wants it done today.

Is the Handyman Job Request Form template free to use?

Yes. You can preview and test Handyman Job Request Form on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.

What does the Handyman Job Request Form template ask for?

It asks 16 questions across 3 pages, 10 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.

Can I edit the Handyman Job Request Form form after copying it?

Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the classic and card layouts, restyle it to match your brand, and set who gets notified on each submission.

How does the conditional logic in this home services & trades form work?

3 conditional rules ship with the template: Features advanced show logic: if “How urgent is this?” is Emergency — same day, the form dynamically exposes “Can someone be at the property within two hours?”. Otherwise that question never appears. Features advanced show logic: if “Do you already have the parts or materials?” is No, the form dynamically exposes “Would you like us to supply materials?”. Otherwise that question never appears. Features advanced show logic: if “Will someone be home during the visit?” is No, the form dynamically exposes “How should we access the property?”. Otherwise that question never appears. All rules are editable in the Logic tab.

Where do responses to the Handyman Job Request Form form go?

Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.

Can I embed the Handyman Job Request Form form on my own website?

Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.

Can respondents upload files?

Yes. This template includes a file upload question, so respondents can attach documents or photos with their answers. You can adjust the accepted file types and size limits on that question.

More forms teams pair with the handyman job request form.

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