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Post-Event Attendee Survey

The wrap-up survey: satisfaction, logistics, NPS and a testimonial pipeline in one send.

A ready-to-use surveys & feedback form for product, support and customer-experience teams: 12 questions, 2 pages, 3 conditional rules.

Questions
12
Pages
2
Layouts
card · classic
Conditional rules
3
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Live preview and test console

This is the real form. Answer it to test the 1 conditional rule — nothing is sent or stored.

Page 1 of 2 — Your ratings

How was the event?

Every question on this page is currently visible.

Compliance checklist

Ready to publish
  • Payment items priced — passingEvery payment question charges a real amount, so a submission always records a payment.
  • Conditional logic resolves — passingEvery rule points at a question or page that exists in this template.
  • Legal text not required — passingThis template collects neither health nor regulated financial information.
  • Question labels unique — passingLogic and exports address questions by label, so duplicates are ambiguous.

What happens after submit: nothing is stored in this preview. On your own copy, every response triggers an instant email notification and lands in your response dashboard, ready to export or forward.

Happy with it? Take a copy into your workspace — every question, rule and setting comes with it.

Who this template is for

Post-Event Attendee Survey is built for product, support and customer-experience teams who need to measure satisfaction and capture the reason behind every score.

  • Product, support and customer-experience teams working in surveys & feedback.
  • Teams who need to measure satisfaction and capture the reason behind every score without writing code or paying for a custom build.
  • Anyone replacing ratings with no context, so nothing actionable comes out of them with one structured record per enquiry.
  • Respondents are customers, users and members — the form asks them 12 questions across 2 screens.
  • Mobile-heavy audiences, thanks to the one-question-per-screen card layout.

Why this form is useful

It removes the cost of ratings with no context, so nothing actionable comes out of them and turns each submission into a record your team can act on immediately.

  • 3 questions are required, so submissions arrive complete instead of needing a follow-up email.
  • It scores satisfaction on a consistent scale.
  • It measures sentiment on a numeric scale.
  • Conditional logic hides 3 questions until they are relevant — shorter forms convert better than long ones.
  • Splitting the form across 2 pages keeps each screen short and shows respondents how much is left.
  • Every response is stored, searchable and exportable, so nothing depends on one person's inbox.

How to use this template

From copy to live form is a few minutes of work, and every step is reversible.

  1. 1Press “Use this template” — a fresh copy of Post-Event Attendee Survey lands in your workspace, ready to edit.
  2. 2Rename or delete any question, and change what is required. Nothing here is fixed.
  3. 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
  4. 4Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
  5. 5Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.

Logic and conditions blueprint

Exactly how this form behaves as it is answered — 3 conditional rules ship with it.

  • Features conditional validation: if “May we publish your testimonial?” is Yes, “Name as it should appear” becomes mandatory before the form can be sent.
  • Features advanced show logic: if “Will you attend next year?” is No, the form dynamically exposes “What would change your mind?”. Otherwise that question never appears.
  • Features conditional validation: if “Will you attend next year?” is No, “What would change your mind?” becomes mandatory before the form can be sent.
  • All 3 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.

About this template

This is the single send that decides whether next year's event gets signed off. Five ratings cover the parts of an event an attendee actually experiences separately — the programme, the registration process, the venue or platform, the content, and whether the networking was worth the travel — so a strong event with a chaotic check-in desk shows up as exactly that. The second page turns those scores into decisions: a recommendation score for the board slide, an intent question with a maybe option that is more honest than yes or no, and a free-text prompt about what would bring someone back. Attendees saying no are asked what would change their mind, which is the only feedback that ever changes a format. Finally the form doubles as a testimonial pipeline, capturing a quote, permission to publish it, and the name it should appear under. Use the session evaluation form alongside it for speaker-level detail.

What this form asks

Every question is editable — rename it, make it optional, or delete it entirely.

Page 1 — Your ratings

  • Overall event ratingrequired
  • Registration experience
  • Venue or platform
  • Content quality
  • Networking value

Page 2 — Next year

  • How likely are you to recommend this event?required
  • Will you attend next year?required
  • What would bring you back?
  • What would change your mind?
  • Testimonial
  • May we publish your testimonial?
  • Name as it should appear

12 questions in total.

How the form changes as it's filled in

This template ships with 3 conditional rules, grouped into 3 behaviours driven by 2 questions. Everything below is already set up — edit or delete any rule once the template is in your workspace.

Driven by “May we publish your testimonial?”

  • Makes answers required

    If “May we publish your testimonial?” is Yes, “Name as it should appear” becomes required before the form can be submitted.

Driven by “Will you attend next year?”

  • Reveals questions

    If “Will you attend next year?” is No, the form reveals “What would change your mind?”.

  • Makes answers required

    If “Will you attend next year?” is No, “What would change your mind?” becomes required before the form can be submitted.

Set it up step by step

  1. 1

    Send it the next morning

    Same-day emails compete with the journey home; the following morning catches people at their desk with the event still fresh.

  2. 2

    Report the five ratings separately

    A single satisfaction number hides the one operational failure your team could actually fix.

  3. 3

    Treat the maybes as the growth number

    Everyone who answered maybe is a winnable attendee, and their comments tell you the price of winning them.

  4. 4

    Build the testimonial wall from consented rows

    Filter on permission plus a published name, and marketing has quotes without chasing anyone.

Mistakes to avoid

  • Asking about speakers here as well, which duplicates the session evaluation and doubles the survey length.
  • Only offering yes or no for next year, which pushes undecided attendees into a false answer.
  • Publishing quotes without recording the permission answer against the same submission.

What it pairs with

Most teams don't run this form on its own. These are the forms and systems it sits next to.

What to do with the responses

Report the five ratings and the recommendation score to stakeholders, brief the operations team on logistics comments, and pass consented testimonials to marketing.

Works in both layouts

Browse card templatesBrowse classic templates

Forms that overlap this one

These pages cover the same subject ground as the post-event attendee survey, matched on the words people actually search for.

Frequently asked questions

How long should the survey stay open?

A week is plenty. Responses after that skew towards the most enthusiastic attendees and distort the average.

Can I use it for both in-person and online events?

Yes — the venue-or-platform question is deliberately worded to cover both, so a hybrid event uses one survey.

Is a recommendation score worth collecting for events?

Yes, as a trend. A single event's score means little, but the same question across editions shows whether the format is improving.

What if I need per-speaker feedback?

Run the Session Evaluation Form during the event and keep this survey for the event as a whole.

Is the Post-Event Attendee Survey template free to use?

Yes. You can preview and test Post-Event Attendee Survey on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.

What does the Post-Event Attendee Survey template ask for?

It asks 12 questions across 2 pages, 3 of which are required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.

Can I edit the Post-Event Attendee Survey form after copying it?

Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the card and classic layouts, restyle it to match your brand, and set who gets notified on each submission.

How does the conditional logic in this surveys & feedback form work?

3 conditional rules ship with the template: Features conditional validation: if “May we publish your testimonial?” is Yes, “Name as it should appear” becomes mandatory before the form can be sent. Features advanced show logic: if “Will you attend next year?” is No, the form dynamically exposes “What would change your mind?”. Otherwise that question never appears. Features conditional validation: if “Will you attend next year?” is No, “What would change your mind?” becomes mandatory before the form can be sent. All rules are editable in the Logic tab.

Where do responses to the Post-Event Attendee Survey form go?

Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.

Can I embed the Post-Event Attendee Survey form on my own website?

Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.

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Related categories

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