Yes or No Form
One decision, one click — a dichotomous poll that removes every excuse not to answer.
A ready-to-use surveys & feedback form for product, support and customer-experience teams: 9 questions, 1 page, 3 conditional rules.
- Questions
- 9
- Pages
- 1
- Layouts
- card · classic
- Conditional rules
- 3
Searches this template answers
Live preview and test console
This is the real form. Answer it to test the 2 conditional rules — nothing is sent or stored.
2 questions are hidden by conditional logic right now — change an answer above to reveal them.
Compliance checklist
- Payment items priced — passingEvery payment question charges a real amount, so a submission always records a payment.
- Conditional logic resolves — passingEvery rule points at a question or page that exists in this template.
- Legal text not required — passingThis template collects neither health nor regulated financial information.
- Question labels unique — passingLogic and exports address questions by label, so duplicates are ambiguous.
What happens after submit: nothing is stored in this preview. On your own copy, every response triggers an instant email notification and lands in your response dashboard, ready to export or forward.
Happy with it? Take a copy into your workspace — every question, rule and setting comes with it.
Who this template is for
Yes or No Form is built for product, support and customer-experience teams who need to measure satisfaction and capture the reason behind every score.
- Product, support and customer-experience teams working in surveys & feedback.
- Teams who need to measure satisfaction and capture the reason behind every score without writing code or paying for a custom build.
- Anyone replacing ratings with no context, so nothing actionable comes out of them with one structured record per enquiry.
- Respondents are customers, users and members — the form asks them 9 questions across 1 screen.
- Mobile-heavy audiences, thanks to the one-question-per-screen card layout.
Why this form is useful
It removes the cost of ratings with no context, so nothing actionable comes out of them and turns each submission into a record your team can act on immediately.
- 1 question is required, so submissions arrive complete instead of needing a follow-up email.
- It scores satisfaction on a consistent scale.
- Conditional logic hides 3 questions until they are relevant — shorter forms convert better than long ones.
- Every response is stored, searchable and exportable, so nothing depends on one person's inbox.
How to use this template
From copy to live form is a few minutes of work, and every step is reversible.
- 1Press “Use this template” — a fresh copy of Yes or No Form lands in your workspace, ready to edit.
- 2Rename or delete any question, and change what is required. Nothing here is fixed.
- 3Open Notifications and add the email addresses that should be alerted on each submission; add an auto-reply to the respondent if the form collects an email address.
- 4Publish it, then either share the link directly or paste the embed snippet into your site — the embedded form resizes to fit and loads no marketing or advertising trackers.
- 5Watch responses land in Submissions, where you can filter, label and export them to CSV or PDF.
Logic and conditions blueprint
Exactly how this form behaves as it is answered — 3 conditional rules ship with it.
- Features advanced show logic: if “OK to follow up?” is Yes, the form dynamically exposes “Best contact”. Otherwise that question never appears.
- Features conditional validation: if “OK to follow up?” is Yes, “Best contact” becomes mandatory before the form can be sent.
- Features advanced show logic: if “How strongly?” is less than 3, the form dynamically exposes “On the fence?”. Otherwise that question never appears.
- All 3 rules are editable in the Logic tab, and the built-in checker warns about rules that contradict each other.
About this template
A yes or no question is called a dichotomous question in survey research: two mutually exclusive options and nothing between them. It is the fastest question type there is, and the most abused — used well it settles a decision in an afternoon, used badly it forces a false choice and produces confident nonsense. This template is built for the first case. The question itself sits at the top as a relabelable field so you can drop in your own wording, the answer is a single required radio, and everything after it is optional: how strongly the person holds the view, why, who they are, and which group they belong to. Keeping those optional is what protects the response rate. It differs from the Anonymous Feedback Form, which invites open comment on any subject; this one asks one question and counts the answers. Two rules add follow-up without friction: agreeing to be contacted requires a contact detail, and a weak strength rating surfaces a prompt to explain the hesitation.
What this form asks
Every question is editable — rename it, make it optional, or delete it entirely.
The question
- The yes/no question
- Your answerrequired
- How strongly?
- On the fence?
- Why?
- Name
- Department or group
- OK to follow up?
- Best contact
9 questions in total.
How the form changes as it's filled in
This template ships with 3 conditional rules, grouped into 3 behaviours driven by 2 questions. Everything below is already set up — edit or delete any rule once the template is in your workspace.
Driven by “OK to follow up?”
- Reveals questions
If “OK to follow up?” is Yes, the form reveals “Best contact”.
- Makes answers required
If “OK to follow up?” is Yes, “Best contact” becomes required before the form can be submitted.
Driven by “How strongly?”
- Reveals questions
If “How strongly?” is less than 3, the form reveals “On the fence?”.
Set it up step by step
- 1
Write one question
Replace the question field with your own wording, and check it contains a single idea that yes or no can answer.
- 2
Keep the extras optional
Only the answer is required. Making the reason mandatory halves the response rate on a poll this short.
- 3
Decide on anonymity
Delete the name and group questions for a fully anonymous poll, or keep the group question for a departmental split.
- 4
Set a closing time
Put the deadline in the cover text — a one-click poll should close within days, not weeks.
Mistakes to avoid
- Writing a question with two ideas in it — 'should we move the meeting and shorten it?' cannot be answered yes or no honestly.
- Forcing a binary on a question that genuinely has a middle, which produces a clean number and a wrong decision.
- Making the reason field required, which slows the form down and defeats the point of a one-click poll.
What it pairs with
Most teams don't run this form on its own. These are the forms and systems it sits next to.
What to do with the responses
Count the yes and no split, read the strength ratings to see how firmly people hold the view, skim the reasons for anything you had not considered, and announce the decision with the numbers attached.
Works in both layouts
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Frequently asked questions
What is a dichotomous question?
A question with exactly two mutually exclusive answers, usually yes and no. It is the simplest closed question type and the easiest to count.
When should I not use yes or no?
When the honest answer is 'it depends'. Forcing a binary onto a nuanced question gives you a tidy number that misrepresents the room.
Can I run several yes/no questions?
Yes — duplicate the answer question in the builder. Past about six, a rating scale usually reads better than a wall of binaries.
How do I keep it anonymous?
Delete the name question and turn off IP capture in the builder's response settings, or use the Anonymous Feedback Form instead.
Is the Yes or No Form template free to use?
Yes. You can preview and test Yes or No Form on this page without an account, and take a copy into your own HelloForms workspace on the free plan. There is nothing to install and no card required to publish it.
What does the Yes or No Form template ask for?
It asks 9 questions across 1 page, 1 of which is required. Every question is listed in full further down this page, and each one can be renamed, reordered, made optional or deleted after you copy the template.
Can I edit the Yes or No Form form after copying it?
Yes — the copy is entirely yours. Change wording, add or remove questions, switch between the card and classic layouts, restyle it to match your brand, and set who gets notified on each submission.
How does the conditional logic in this surveys & feedback form work?
3 conditional rules ship with the template: Features advanced show logic: if “OK to follow up?” is Yes, the form dynamically exposes “Best contact”. Otherwise that question never appears. Features conditional validation: if “OK to follow up?” is Yes, “Best contact” becomes mandatory before the form can be sent. Features advanced show logic: if “How strongly?” is less than 3, the form dynamically exposes “On the fence?”. Otherwise that question never appears. All rules are editable in the Logic tab.
Where do responses to the Yes or No Form form go?
Submissions land in your workspace under Submissions, where you can search, filter, label and export them to CSV or PDF. You can also email a notification to your team on every submission and send the respondent an auto-reply.
Can I embed the Yes or No Form form on my own website?
Yes. Publish the form and paste the embed snippet into any page or share the direct link. The embedded form resizes to fit its container and loads no advertising or marketing trackers inside the iframe.
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